French and English fluency power customer account management onsite in Woodbridge, Ontario, supporting technical products, orders, pricing, and after-sales needs.
As a Bilingual Customer Account Manager with Fleming and Baron, an ASSA ABLOY company, you will support customers across French-speaking and non-French-speaking regions. You will manage inquiries, review orders, resolve discrepancies, and recommend alternatives. The role partners closely with Sales, teammates, and support departments to provide accurate customer updates and help uncover growth opportunities.
Key Responsibilities:
- Support inquiries, pricing, discounts, orders, and after-sales needs
- Review product and pricing accuracy across customer orders
- Resolve discrepancies and recommend suitable product alternatives
- Build relationships and understand customer requirements
- Advocate for customers while partnering with Sales
Requirements:
- Fluency in French and English
- Three-plus years managing accounts supporting custom products
- University degree or technology-related diploma
- Experience with CRM, Microsoft Office, and ERP systems
- Strong communication, troubleshooting, and problem-solving skills
Apply customer support, account management, bilingual communication, and technical product knowledge at Fleming and Baron in Woodbridge.
Bilingual Customer Account Manager in Vaughan employer: Assa Abloy Ab
At ASSA ABLOY, we pride ourselves on being an exceptional employer that fosters a culture of empowerment and growth. As the Managing Director, you will have the opportunity to lead strategic initiatives in a dynamic environment, supported by a commitment to professional development and a diverse, inclusive workplace. With a global presence and a focus on innovation, we provide our employees with the tools and resources they need to thrive both locally and internationally.
