At a Glance
- Tasks: Guide enterprise clients in product adoption and retention while collaborating across teams.
- Company: Join Ashby, a dynamic company focused on customer success and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a team that values creativity and continuous improvement.
- Why this job: Make a real impact by driving success for enterprise clients in a fast-paced environment.
- Qualifications: Experience in customer success and strong collaboration skills are essential.
The predicted salary is between 90000 - 110000 $ per year.
Ashby is seeking a Strategic Customer Success Manager to partner with Ashby’s enterprise clients, guiding product adoption and health across a $2M+ ARR book.
You’ll collaborate with Sales, Marketing, Product, and Operations to tailor solutions and drive retention in a fast-moving, highly configurable platform.
You’ll become a product expert, craft training, and create repeatable playbooks for the evolving enterprise motion.
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Enterprise Strategic CSM: Drive Adoption & Growth in Winnipeg employer: Ashby
At Ashby, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. As an Innovative Product Engineer, you'll enjoy a dynamic work environment that encourages creativity and professional growth, with opportunities to influence product development from start to finish. Our commitment to employee well-being is reflected in our supportive team atmosphere and focus on work-life balance, making Ashby a truly rewarding place to advance your career.
