Program Manager

Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies. We serve OEM customers in various industries including rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry. Our culture is built on safety, integrity, and a commitment to partnering with our customers.

At our Stratford Facility, we fabricate and assemble components for heavy truck, defense, and off-road equipment companies. We feature fitting and welding, metal forming, saw cutting, painting, assembly departments, and manufacture everything from small components to large structures, sheet metal to heavy plate.

Compensation Range: $97,000-$124,000

Position Summary: The Program Manager will perform tasks to maintain the flow of communication between Arrow locations and the customers. This position ensures that the ongoing and evolving needs of customers are serviced. Coordinates information from internal departments to prepare quotes for customer products and/or to address any customer concerns and engineering changes on current products.

Primary Responsibilities:

• Capable of managing a program from inception to completion.
• Responsible for identifying new business development prospects and developing strategies to secure new business.
• Develop customer and program-specific pricing strategies.
• Assist in developing quotations for potential new business.
• Interact regularly as the face of Arrow with our customers, supporting new business development activities.
• Performs engineering design evaluations and works to complete projects within budget and scheduling restraints.
• Tracks and reports on engineering targets for all assigned projects.
• Ensures compliance with Company procedures and applicable standards.
• Participates in Continuous Improvement and assists in its implementation.
• Follows safe work procedures and complies with the Occupational Health and Safety Act.
• Performs other duties as necessary for completion of projects and achievement of departmental goals.

Characteristics:

• Bias for action - reacts promptly to issues with appropriate actions/responses.
• Ability to thrive in a resource-conscious organization.
• Capable of managing multiple challenging assignments concurrently.
• Perceptive, responsible, and accountable.

Educational Requirements, Skills, and Abilities:

• University Degree in the Mechanical Engineering field.
• Requires a bachelor's degree and 3-5 or more years of experience in the field or in a related area.
• In-depth knowledge of process improvement tools, product design techniques, mechanical drawing standards, and GD&T.
• Prior experience with metal cutting, forming, welding (manual and robotic) and machining.
• Knowledge of Lean techniques.
• Ability to travel if required.

What We Offer - Your Benefits Package:

• Health, dental, and vision coverage from day one!
• Virtual healthcare with Lumino Health.
• Employee and Family Assistance Program (Homewood Health).
• Fitness membership discount.
• Work boots and prescription safety glasses program.
• Automatic Enrollment in Company-Paid Deferred Profit Sharing RRSP Match Program.
• Life and travel insurance for you and your family.
• Attendance Bonus & Profit Sharing.
• Employee Discount Program.
• Three weeks vacation days to start.
• Regular company events and team activities.
• Supportive, inclusive workplace culture.
• Tuition reimbursement for job-related education and training.

Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.