At a Glance
- Tasks: Enhance customer experiences and coordinate after-sales service with technicians and clients.
- Company: Join Armstrong Fluid Technology, a leader in fluid-flow innovation.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Dynamic role with opportunities to drive innovation and teamwork.
- Why this job: Make a real impact by improving service delivery and customer satisfaction.
- Qualifications: University degree and 3-5 years in customer service required.
The predicted salary is between 47250 - 57750 $ per year.
Enhance customer experiences with Armstrong Fluid Technology as a Service Coordinator.
Engage with field technicians, clients, and sales teams to deliver exceptional after-sales service.
In this dynamic role, you will support field service administration and coordinate warranty claims.
Working closely with technicians and customers, you'll help resolve equipment issues while maintaining workflow processes.
You'll also participate in cross-functional activities to enhance service delivery across teams.
Key Responsibilities
- Process Field Service Orders and respond to customer queries
- Administer and follow up on warranty claims and returns
- Schedule site visits with technicians for efficient service
- Collaborate with Production and Quality teams for order fulfillment
- Assist technical support with service requests and logs
Requirements
- University Degree or equivalent experience
- 3-5 years in a service or customer service environment
- Strong PC skills, particularly in Word and Excel
- Excellent English communication skills, verbal and written
- Team-oriented with creative problem-solving abilities
Cultivate your career while driving innovation in fluid-flow technology at Armstrong Fluid Technology.
Service Coordinator in Toronto employer: Armstrong Fluid Technology
Armstrong Fluid Technology is an exceptional employer that fosters a vibrant work culture where innovation thrives and collaboration is key. Located in Toronto, our team enjoys access to global operations, providing unique opportunities for professional growth and travel. With a commitment to employee development and a mission to engineer sustainable solutions, we empower our staff to make meaningful contributions while working alongside some of the brightest minds in the industry.
Contact Details:
Armstrong Fluid Technology Recruitment Team
