Full time in Burnaby

The Field Security Supervisor is an employee who is highly informed of Armour policies and procedures. This employee manages and maintains all employees in the field, including Security Guards, Concierge, and field support staff.

Job Duties:

• Fill mobile unit inspections forms, keep track of vehicle maintenance, gas levels, KM's, and general car cleanliness.
• Ensure mobile support staff clean the car after each use and vacuum as needed. Wash cars once per month.
• Check car's inventory and keys kept in each car regularly, keeping it up to date every two weeks.
• Check site inventory at this time (radios/vests/etc).
• Control guard sign in/sign outs when scheduler is out of office.
• Take all calls when possible; if driving, answer calls if they exceed more than 3 rings via car hands-free Bluetooth.
• Check and analyze employee Tracktik reports. If an employee is not scanning checkpoints as needed, write them a warning. If they exceed more than 2 warnings, inform HR Agent.
• Upload all warnings to Payworks employee profile.
• Check all incident reports daily and mobile support staff reports. Issue warnings as needed.
• Aid in scheduling by assisting in short notice absences.
• Ensure all employees assigned to site have proper training. Train employees as needed via full site walkthroughs.
• Be aware of all site requirements and able to locate all checkpoints on every site.
• Fill in security staff on site as needed for emergency coverages.
• Respond to security staff injuries on site. If an employee is injured, go to site and fill incident report, ask if they need emergency assistance.
• Follow dispatch run sheets, check guard site knowledge, guard uniforms, ensure they are scanning checkpoints and writing reports as needed.
• Depending on site locations, guards may need to do daily client counts. Issue warnings as needed.
• Install Tracktiks as needed to site phones.
• Check on guards unexpectedly to see how they act without supervision.
• Aid the Account Manager or Director of Training and Development in the development and maintenance of post orders. Conduct site visits with these members as needed.
• Aid account manager in site development, install checkpoints as needed.
• Check on client general happiness, report to Account Manager biweekly.
• Aid HR Agent in Payworks licensing maintenance and employee profile development (pictures).

Requirements:

• Actively patrol assigned job sites to ensure safety and security.
• Identify, monitor, and report security threats.
• Respond quickly and appropriately to fire alarms, threats, and emergency situations.
• Demonstrate thorough knowledge of the Criminal Code of Canada and Provincial Statutes.
• Use our E-Armour Software App on a smartphone to file daily and incident reports.
• Scan patrol checkpoints using E-Armour Software.
• Engage in Loss Prevention Officer (LPO) duties.

Additional Qualifications:

• Ability to follow conduct rules and take leadership roles as needed.
• Reliable and punctual.
• Proficient in English (verbal and written).
• Loss prevention experience is required.
• Must hold a valid Basic Security Training License (BST).
• Must hold a valid Class 5 Driver's License.
• Clean driving abstract.
• 2 years of Security Supervising experience.
• Must be available to work INSERT APPROPRIATE DAYS/HOURS.
• Completion of High School or equivalent.
• Previous experience in a Security position is an asset.
• Conflict Resolution Training is an asset.
• Excellent customer service skills.
• Ability to follow rules of conduct and take leadership roles as required.
• Great wages.
• Group medical and dental benefits after 9 months.

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Mature workers, Veterans, Visible minorities, Youth.