Field Service Technician – Oshawa in Mississauga

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

The impact you will have:

• As a Service Technician, you will apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility.
• You will support customers by securing the best possible condition for mobility products and solutions.

Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients, and caregivers.

As the Field Service Technician you will be responsible for:

• Scheduling and providing preventative maintenance and repair services at healthcare facilities.
• Effectively promoting and selling Arjo service agreements and products.
• Supervising equipment installation and/or performing uncrate and assembly services.
• Instructing customer’s personnel in the operation and proper use of the equipment.
• Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
• Maintaining an organized parts inventory in a clean Company vehicle.
• Performing other related duties as assigned.

The skills you will need:

• Undergraduate degree in a technical field or equivalent experience.
• A minimum of three (3) years of field-based electromechanical repair and maintenance experience.
• A minimum of three (3) years of face-to-face technical customer service experience.
• A minimum of three (3) years of sales and/or promotion of service products experience.
• Good verbal and written communication skills.
• Ability to recommend/promote/sell products and services based on observed client needs.
• Strong diagnostic, troubleshooting, and technical repair skills.
• Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

What we will offer in return:

• A positive employee experience centered on trust, pride, and teamwork.
• Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions.
• Education Assistance Program.
• December 24 and your birthday as extra paid days off.
• Statutory Holiday Substitution Program.
• Volunteer Time Off Program – paid time off to volunteer.
• Participation in social and wellness events.
• Base pay and variable compensation.
• Paid Training and Development.

Why diversity matters to us:

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive, and engaging environment – not only in the workplace but also within the communities that we serve, work in, and live in.

About Arjo:

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism.