Apptoza Inc. is seeking a skilled Business Analyst to gather, analyze, document, and validate business requirements, BRDs, FRDs, and User Stories, collaborating with stakeholders and technical teams.
You will analyze current-state and future-state processes, translate needs into clear functional requirements, and support Agile, Scrum, Waterfall, or hybrid delivery.
Proficiency with Jira, Confluence, SharePoint, ServiceNow and analytics tools like Power BI, Tableau, and Excel is required.
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Strategic Business Analyst: Data-Driven & Agile Champion in Toronto employer: Apptoza Inc.
Join a dynamic team in Toronto, ON, where innovation meets collaboration! As an IVR & Contact Center Solution Architect, you'll thrive in a supportive work culture that values employee growth and offers opportunities to enhance your skills in cutting-edge Salesforce technologies. Enjoy the flexibility of a hybrid work model while contributing to impactful projects that optimize customer experiences.
