Apptoza Inc. is seeking a production support specialist to ensure the stability of our mission-critical systems. You will review fixes, perform root-cause analysis, validate resolutions, and participate in incident reviews.
The role involves L2/L3 troubleshooting, monitoring, and proactive measures to reduce incidents while maintaining service continuity. You will drive automation and runbook improvements, mentor team members on best practices, and ensure security and governance standards are
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Senior Appian Developer - Platform Reliability & Automation in Toronto employer: Apptoza Inc.
Join a dynamic team in Toronto, ON, where innovation meets collaboration! As an IVR & Contact Center Solution Architect, you'll thrive in a supportive work culture that values employee growth and offers opportunities to enhance your skills in cutting-edge Salesforce technologies. Enjoy the flexibility of a hybrid work model while contributing to impactful projects that optimize customer experiences.