Java Spring Boot with Guidewire ( Full time role )
Toronto, ON Remote
Key Responsibilities:
Automation and Reducing Toil: SREs write code and build tools to automate repetitive manual tasks (known as "toil"), aiming to spend roughly 50% of their time on software and engineering projects.
Incident Response and Management: They act as first-line responders for critical emergencies, handle on-call rotations, troubleshoot failures, and restore service.
SLOs, SLAs, and Error Budgets: They define Service Level Objectives (SLOs) and Service Level Agreements (SLAs), managing "error budgets" to balance release speed with system stability.
Monitoring and Observability: They set up logging, metrics, and alerting systems (using tools like Prometheus, Grafana, or PagerDuty) to detect problems before they impact users.
Post-Incident Reviews: They conduct root cause analysis (postmortems) to ensure failures do not repeat.
Capacity Planning: They analyze traffic and usage patterns to forecast future infrastructure and hardware needs.
Cross-Team Collaboration: They work alongside software developers to design resilient architectures and make applications more reliable by design.
Required Skills:
Primary qualifications
- Demonstrated experience developing software in Java or a comparable object-oriented language.
- Working knowledge of REST APIs, HTTP methods, JSON, and common API design principles.
- Familiarity with Spring Boot or another modern backend framework.
- Experience writing automated unit tests and debugging application failures.
- Familiarity with Git and pull-request-based development.
- Ability to read technical documentation, investigate unfamiliar code, and explain findings clearly.
- Strong written and verbal communication skills.
- Willingness to work collaboratively with developers, testers, analysts, and stakeholders.
Additional preferred qualifications
- Guidewire and commercial insurance: Guidewire PolicyCenter, Gosu, Guidewire Cloud APIs, commercial property and casualty insurance, underwriting, policy administration, or workflow automation.
- API design, integration, and security: OpenAPI/Swagger, JSON Schema, Apigee or another API gateway, API Developer Portal, OAuth 2.0, JWT, mTLS, or certificate-based security.
- Event and data integration: Kafka, Schema Registry, event-driven architecture, asynchronous processing, PostgreSQL, Liquibase, or database migration tooling.
- Cloud delivery and engineering platforms: GitHub Actions, Harness, AWS, Kubernetes, HashiCorp Vault, infrastructure as code, or comparable CI/CD and cloud technologies.
- Automated testing and partner integration: Postman, JUnit, Mockito, Playwright, or experience integrating multiple systems and external partners.
Java Spring Boot with Guidewire in Ottawa employer: Apptoza Inc.
Join a dynamic team in Toronto, ON, where innovation meets collaboration! As an IVR & Contact Center Solution Architect, you'll thrive in a supportive work culture that values employee growth and offers opportunities to enhance your skills in cutting-edge Salesforce technologies. Enjoy the flexibility of a hybrid work model while contributing to impactful projects that optimize customer experiences.
