Apptoza Inc. is seeking a seasoned Service Delivery Manager to oversee end-to-end Azure Cloud Infrastructure operations. You will manage incidents, changes, problems, and service requests while coordinating distributed teams across on-site and off-shore locations.
Strong stakeholder and escalation management are essential to maintain high service quality. The role focuses on governance, compliance, and continuous service improvements to enhance reliability and customer satisfaction in enterprise
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Senior Azure Service Delivery Manager (French) in Montréal employer: Apptoza Inc.
Join a dynamic team in Toronto, ON, where innovation meets collaboration! As an IVR & Contact Center Solution Architect, you'll thrive in a supportive work culture that values employee growth and offers opportunities to enhance your skills in cutting-edge Salesforce technologies. Enjoy the flexibility of a hybrid work model while contributing to impactful projects that optimize customer experiences.
