Apple's Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada, and drive strategic projects that require broad cross-functional alignment.
Responsibilities:
- Lead cross-functional coordination and communications across all Canadian stakeholder teams and routes-to-market during new product introductions (NPI)
- Lead product launch planning and post-effort review for Canada in collaboration with Global teams
- Lead cross-functional adoption of worldwide and local transformational projects
- Actively explore opportunities to streamline and innovate processes through AI and emerging technologies
- Be a role model and advocate for the company's values and principles
- Be willing to travel locally/domestically (10%) and internationally (5%)
Minimum Qualifications:
- Generally requires 8+ years of experience in a related role
- Ability to thrive in an environment of influence without control
- Proven experience with, and passion for, process improvement and automation
- Excellent written and verbal communication skills
- Comfortable juggling several unrelated projects with competing deadlines and multiple stakeholders
- Commitment to provide a consistent and unparalleled customer experience
- Self-starter with exceptional time management and organizational skills
- Proven consultative skills and the ability to develop relationships quickly
- Perform well in high-pressure situations in a fast-paced, ambiguous environment
- Able to work independently and as part of a global, cross-functional team
- Strong learning agility and change management skills
- Bachelor's degree or equivalent experience required
Preferred Qualifications:
- Project management experience in an agile environment
- User experience with Apple hardware and software products
- Detailed knowledge of the Canadian retail landscape
Bachelor's degree or equivalent experience required; 8+ years of experience in a related role; proven experience with process improvement and automation; excellent written and verbal communication skills; strong learning agility and change management skills.
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Channel Strategy - Product Launch & Strategic Projects in Toronto employer: Apple
Apple is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals looking to make a significant impact in the tech industry. With a strong focus on employee growth, Apple offers numerous opportunities for advancement and skill development, particularly in the vibrant Canadian market for Beats and Accessories. The company's commitment to diversity and inclusion, coupled with its cutting-edge work environment, ensures that employees are not only valued but also empowered to drive meaningful change.
