Director, Corporate Accounts in Toronto

Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions.

The Director, Corporate Accounts leads and manages the sales performance of our largest accounts. This role develops and implements account strategies that deliver optimal customer solutions and profitable outcomes for Apotex. Serving as the primary sales contact for key customers, it represents Apotex's products and services (across multiple lines of business) while fostering strong, collaborative relationships. Through a comprehensive understanding of Apotex's portfolio and capabilities, the role drives sales results and identifies opportunities to grow the business. Working closely with senior stakeholders across customer organizations and internal teams, it establishes and strengthens long-term strategic partnerships that create mutual value.

Job Responsibilities

• Lead and manage the sales performance of assigned accounts, ensuring annual sales targets are met or exceeded.
• Develop and execute annual and quarterly account plans, as well as go-to-market strategies, to deliver optimal solutions for the client and profitable outcomes for the Company.
• Build and maintain strong relationships with designated accounts, understanding their business issues, expectations, and priorities, and providing them with Apotex’s offerings and services.
• Monitor and evaluate the sales performance and satisfaction of clients and accounts, taking immediate action where required to maintain or improve performance.
• Negotiate contracts and agreements with clients, maximizing sales value while also ensuring compliance with Apotex policies and standards.
• Conduct market research and analysis to identify new opportunities and trends in the industry for territory growth.
• Collaborate effectively with internal and external stakeholders, such as Marketing, Commercial Operations, Finance, Business Development, and others to deliver an exceptional customer experience.
• Work with Commercial Operations to ensure sales forecast accuracy and inventory level targets are met and monitored at the account/customer/product level.
• Represent Apotex at all required trade shows, conferences, and customer events related to the assigned portfolio of accounts.
• Report on actual sales and forecasted performance to sales management.
• Create and manage OPEX budgets for the assigned territory.
• Participate and lead internal strategic growth initiatives as required.
• Maintain superior industry knowledge on the latest trends, critical issues, and innovations impacting the pharmaceutical sector.
• Report any notified suspected Adverse Drug Reactions to Global Pharmacovigilance in accordance with Corporate SOPs.
• Work in a safe manner collaborating as a team member to achieve all outcomes.
• Demonstrate behaviours that exhibit our organizational values: Integrity, Courage, Teamwork, and Innovation.
• Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
• All other relevant duties as assigned.

Job Requirements

Education

• An Undergraduate degree; MBA preferred.

Knowledge, Skills and Abilities

• Must be a strong, clear and effective communicator (written and verbal).
• Strong/effective planning and organization skills, coaching skills.
• Must be flexible, reliable, goal-oriented and take initiative.
• Must be able to deal with ambiguity, make decisions based upon imperfect information, and thrive in a hyper-competitive marketplace.
• Must be a skilful negotiator and consensus builder.
• Proficient in all MS applications (Outlook, Excel, Word, PowerPoint).
• Strong financial acumen and ability to analyze complex deals.
• Bilingual (French) is preferred.

Experience

• Minimum of 5-8 years of relevant industry experience, including selling and management experience in retail, hospital, or similar selling environments.

At Apotex, we are committed to fostering a welcoming and accessible work environment, where everyone feels valued, respected, and supported to succeed. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.