Rental Manager in Ottawa

We are looking for a motivated and proactive Rental and Community Manager to join our growing team of property management professionals.

In this role, you will oversee the day-to-day rental operations of assigned properties, build positive relationships with residents and property owners, coordinate maintenance and service providers, and help ensure our properties are well-maintained and operating efficiently.

The ideal candidate is a confident problem-solver who takes initiative, works well independently, manages competing priorities effectively, and delivers a high standard of service.

If you enjoy a varied role where no two days are the same, we would love to hear from you!

Key Responsibilities

• Manage the day-to-day operations of residential rental properties, including leasing, rental administration, and resident relations.
• Respond to resident inquiries, requests, and complaints promptly and professionally, following up to ensure issues are resolved.
• Coordinate move-in and move-out inspections, maintain accurate records, and ensure all required documentation is completed.
• Monitor rental payments, follow up on arrears and returned payments, and coordinate appropriate collection action.
• Coordinate maintenance requests, repairs, preventative maintenance, and property inspections to ensure units and buildings are well-maintained.
• Obtain quotes, review service contracts, coordinate contractors, and ensure work is completed according to agreed specifications.
• Review purchase orders and invoices for accuracy and submit approved invoices for payment.
• Prepare reports and recommendations regarding property maintenance, repairs, expenditures, and operational matters.
• Ensure compliance with applicable legislation, lease requirements, property rules, and fire and life safety requirements.

Qualifications & Experience

• Post-Secondary Education in Property Management, Real Estate, Business Administration, or a related field, is an asset.
• 2-5 years of experience in property management
• 2-5 years of experience in administration and supervisory or team coordination responsibilities.
• Experience representing landlords or property owners before the Landlord and Tenant Board.
• Knowledge of applicable legislation and regulations governing residential rental properties.
• Working knowledge of building systems and general building maintenance requirements.
• Familiarity with fire safety plans, life safety systems, and related compliance requirements.
• Strong understanding of property financial administration, including budgets, financial statements and delinquent accounts.
• Proficiency in Microsoft Office and the ability to learn property management software and other computer applications.
• Able to build and maintain positive working relationships with residents, property owners, site staff, and contractors.
• Demonstrates sound judgment, analyzes situations effectively, and identifies practical solutions.
• Able to manage multiple priorities, meet deadlines, and follow through on outstanding matters.
• Maintains a high level of confidentiality and handles sensitive matters appropriately.

Why Join Us

• Be part of a dynamic and innovative team in a supportive work environment
• Competitive salary and benefits package
• Opportunities for professional growth and advancement
• Engage with a wide variety of clients and properties
• 3 weeks vacation
• RRSP or TFSA Matching Program

Apollo is a dynamic, progressive organization and has enjoyed continued success and growth throughout the National Capital Region over the last 30 years.

We greatly value teamwork and reward commitment, honesty and loyalty.

We firmly believe our people are our greatest strength.

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