At a Glance
- Tasks: Lead and develop a team in mortgage administration while driving digital transformation.
- Company: Growing financial services organization focused on innovation and collaboration.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Join a high-performing team and support business growth through collaboration.
- Why this job: Make a real impact by leading change and improving processes in a dynamic environment.
- Qualifications: 3+ years of people leadership experience and strong communication skills.
The predicted salary is between 97200 - 118800 $ per year.
Lead mortgage administration operations through people leadership, digital transformation, and process improvement within a growing financial services organization. Reporting to the Chief Operating Officer, guide an experienced team toward accurate, compliant, efficient service delivery. The Mortgage Administration Manager will coach professionals, manage departmental priorities, and support business growth through collaboration. Success requires emotional intelligence, change leadership, and strong stakeholder management. Mortgage, banking, or lending experience is preferred but not required.
Key Responsibilities:
- Lead, coach, and develop mortgage administration professionals
- Oversee daily operations, accuracy, compliance, and service delivery
- Guide employees through digital transformation and operational changes
- Streamline workflows, improve processes, and increase efficiency
- Collaborate with senior leadership and cross-functional teams
Requirements:
- Minimum three years of people leadership experience
- Experience leading organizational change or process improvements
- Strong emotional intelligence balancing empathy and accountability
- Excellent communication, organizational, and problem-solving skills
- Technical aptitude with Microsoft Office and SharePoint
Bring people leadership, operational improvement, and digital transformation expertise to mortgage administration while supporting trusted, high-performing teams.
Mortgage Administration Operations Manager in Calgary employer: Aplin
Aplin is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Located in vibrant cities like Vancouver, our office provides a stimulating environment that encourages meaningful contributions to strategic decision-making at the highest levels.