At a Glance
- Tasks: Help major contractors optimize projects using our innovative platform and lead project deployments.
- Company: Join Aphex, a dynamic startup with a focus on customer success.
- Benefits: Fast career progression, mentorship from experts, and a chance to shape the North America team.
- Other info: Thriving startup environment with opportunities to innovate and grow.
- Why this job: Be part of a pioneering team and make a real impact in the construction industry.
- Qualifications: Eager to learn, strong communication skills, and a passion for leveraging AI.
The predicted salary is between 121500 - 148500 $ per year.
Join Aphex as a founding Customer Success Associate in North America, where you'll help major contractors optimize their projects using our innovative platform.
This role promises swift progression alongside seasoned experts from our UK team.
In this pivotal role, you'll learn our Land & Expand Engine while working on live projects with prominent contractors like Elis Don and Aecon.
Your focus will be on embedding effective planning routines and improving daily operations through collaborative efforts with engineers and project managers.
You won't just observe; you'll actively shape the North America Customer Success Hub.
Key Responsibilities
- Lead project deployments alongside experienced customer success managers
- Establish weekly planning routines with contractor teams
- Facilitate daily coordination to enhance site productivity
- Build authentic relationships with project stakeholders
- Monitor project health and preemptively address risks
Requirements
- Eager to learn and establish a solid customer success foundation
- Strong curiosity about leveraging AI for better outcomes
- Ready to propose and implement innovative solutions
- Ability to adapt and thrive in a startup environment
- Excellent communication and relationship-building skills
Be instrumental in creating impactful workflows and processes for Aphex's North America team.
Founding Customer Success Associate in Toronto employer: Aphex
At Aphex, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As a founding Customer Success Associate, you'll have the unique opportunity to collaborate with industry leaders while contributing to meaningful projects that enhance contractor operations. Our commitment to employee growth is evident through swift career progression and hands-on learning experiences, making Aphex an ideal place for those eager to make a significant impact in the North American market.
