We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Target Pay Range for this position is $22-$27 hourly.
Position Overview
The Billing Associate is responsible for supporting the billing process by preparing, reviewing, and issuing invoices to customers in a timely and accurate manner. This role ensures the integrity of billing data, assists with resolving billing discrepancies, and provides excellent customer service to both internal and external stakeholders.
Key Responsibilities
- Prepare and generate customer invoices based on contracts, purchase orders, and service delivery records.
- Review billing data for accuracy and completeness prior to invoice issuance.
- Process billing adjustments, credits, and refunds as required.
- Respond to customer inquiries regarding invoices, payments, and billing discrepancies.
- Collaborate with sales, customer service, and finance teams to resolve billing issues.
- Maintain organized billing records and documentation in accordance with company policies.
- Assist with month-end and year-end billing close processes.
- Support the implementation of billing process improvements and automation initiatives.
- Ensure compliance with company policies, procedures, and relevant regulations.
- Provide regular status updates and reports on billing activities to management.
Qualifications
- High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or Business Administration preferred.
- 1+ years of experience in billing, accounts receivable, or a related finance role.
- Familiarity with billing software and ERP systems (e.g., SAP, Oracle, QuickBooks).
- Strong attention to detail and accuracy.
- Good organizational and time management skills.
- Effective written and verbal communication skills.
- Ability to work independently and collaboratively within a team.
- Proficiency in Microsoft Office Suite, especially Excel.
Preferred Skills
- Experience in customer service or client-facing roles.
- Fluent in French.
- Knowledge of industry-specific billing practices.
- Ability to handle confidential financial information with discretion.
- Experience working in a fast-paced environment with tight deadlines.
Working Conditions
Office-based role with standard business hours. May require occasional overtime during billing cycles or month-end close.
Reporting Structure
Reports to the Billing Supervisor, Billing Manager, or Finance Manager.
About Antech
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
Contact Details:
Antech Diagnostics Canada LTD Recruitment Team
