Senior Product Manager in Toronto

Organization: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

Location: Toronto ON, 1 + year Onsite

Pay rate: 95-101/hr incorp for 7.25 hrs a day

Description

Key Responsibilities

• Product Strategy & Roadmap
  • Define and maintain the product vision, objectives, and roadmap.
  • Align product priorities with business goals, strategic objectives, and enterprise direction.
  • Identify opportunities for innovation, modernization, and process improvement.
  • Develop business cases, value propositions, and product investment recommendations.
  • Establish product success measures, KPIs, and outcome-based performance metrics.
• Stakeholder & Business Relationship Management
  • Engage business partners, executives, subject matter experts, and technology teams to understand business needs and priorities.
  • Lead product discovery activities, workshops, and stakeholder consultations.
  • Build consensus among diverse stakeholder groups and manage competing priorities.
  • Communicate product status, roadmap updates, risks, decisions, and outcomes.
  • Manage stakeholder expectations throughout the product lifecycle.
• Product Delivery & Agile Leadership
  • Own and prioritize the product backlog based on business value and strategic objectives.
  • Translate business requirements into user stories, acceptance criteria, and product features.
  • Collaborate with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.
  • Support quality assurance, user acceptance testing, and release readiness activities.
  • Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements.
• Technology Leadership & Continuous Improvement
  • Collaborate with architects, developers, and technical teams to ensure alignment with enterprise architecture and digital standards.
  • Evaluate solution options, balancing business value, cost, risk, scalability, and sustainability.
  • Monitor product performance, customer feedback, and operational metrics.
  • Drive continuous product enhancements and long‑term product evolution.
  • Support technology modernization initiatives leveraging cloud and enterprise platforms.
• Governance, Risk & Compliance
  • Lead the development and maintenance of project governance artifacts, including Project Charters, Project Change Requests (PCRs), business cases, decision records, risk registers, status reports, and executive briefing materials.
  • Identify, assess, and manage product risks, issues, dependencies, and mitigation strategies.
  • Ensure compliance with security, privacy, accessibility, and regulatory requirements.
  • Lead or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.
  • Participate in governance, investment planning, architecture review, and portfolio management processes.
  • Maintain governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).

Required Qualifications

Experience

• Minimum 5 years of experience in Product Management, Product Ownership, Business Analysis, or related IT leadership roles.
• Demonstrated experience leading enterprise‑scale digital products from strategy through delivery and ongoing operations.
• Experience working within Agile, Scrum, and Lean product delivery environments.
• Proven experience managing complex stakeholder environments and influencing executive decision‑making.
• Experience conducting product discovery, requirements elicitation, and roadmap development.

Technical Knowledge

• Strong understanding of enterprise architecture principles, cloud technologies, APIs, integration patterns, and application modernization.
• Experience with Microsoft technologies including:
• Dynamics 365
• Power Platform
• Azure
• Dataverse
• Experience overseeing or participating in PIA, TRA, and related risk and compliance activities.
• Strong understanding of product lifecycle management and digital service delivery.

Communication & Leadership

• Exceptional written and verbal communication skills.
• Proven facilitation, negotiation, stakeholder engagement, and conflict resolution skills.
• Ability to present complex concepts to executives, business stakeholders, and technical audiences.
• Demonstrated ability to produce high‑quality documentation, presentations, and executive briefings.

Preferred Qualifications

• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.
• Experience delivering products using Microsoft Dynamics 365 and Power Platform.
• Experience supporting large‑scale digital transformation and modernization initiatives.
• Experience within Ontario Public Service (OPS) or broader public sector environments.

Skills: Experience and Skill Set Requirements

• Core Skills & Experience (30%)
  • Minimum 5 years of Product Management experience.
  • Experience leading enterprise‑scale products from strategy through delivery.
  • Strong product roadmap, vision, and discovery capabilities.
  • Demonstrated backlog management, prioritization, and release planning experience.
  • Proven track record aligning technology investments with business outcomes.
  • Experience working with Agile, Scrum, and cross‑functional delivery teams.
  • Ability to influence stakeholders and manage competing priorities.
• Technical Skills & Experience (30%)
  • Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.
  • Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
  • Experience supporting solution modernization initiatives.
  • Experience leading or coordinating PIA, TRA, and technology risk management activities.
  • Ability to evaluate solution options from business, technical, and operational perspectives.
• Communication & Documentation Skills (35%)
  • Exceptional stakeholder engagement and relationship management skills.
  • Strong facilitation and workshop leadership abilities.
  • Excellent written communication and documentation skills.
  • Ability to prepare executive presentations, business cases, roadmaps, and status reports.
  • Strong negotiation, conflict‑management, and consensus‑building skills.
• Public Sector Experience (5%)
  • Experience with OPS project, architecture, and governance processes.
  • Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.
  • Experience working in government or broader public sector organizations.

Must Have:

• 5+ years of product management experience in IT or digital services
• Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.
• Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
• Exceptional stakeholder engagement and relationship management skills.
• Experience with OPS IT project and architectural governance
• Proven experience leading large‑scale digital or IT transformation projects of delivering user‑centric products in complex environments
• Hands‑on experience with Agile delivery, Scrum, and Lean product development and working with cross‑functional teams
• Ability to translate business needs into clear, actionable requirements and user stories
• Ability to define and communicate a clear product vision and strategy conducting discovery work

Nice to have:

• Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.
• Previous OPS/public sector experience.