Own freight accounts at AMZ Prep using customer relationship management and data-driven commercial judgment across North America.
As Freight Account Manager, you manage assigned non-Pattern freight accounts across Amazon, Walmart, Middle Mile Plus, internal transfers, and standard freight. You own retention, revenue, gross profit, account growth, and service performance. The position combines freight pricing, carrier sourcing, customer reviews, escalation management, and collaboration with dispatch and operations. Use Front, Relay, and Google Sheets to maintain communication, visibility, and account analysis.
Key Responsibilities:
- Manage assigned freight portfolios and primary customer relationships
- Grow revenue while protecting targeted gross profit margins
- Lead monthly and quarterly business reviews
- Resolve escalations, disputes, and service issues
- Coordinate approved freight movements with Dispatch
Requirements:
- Experience in freight brokerage, transportation, logistics, or 3PL account management
- Ability to independently manage and grow customer portfolios
- Understanding of freight pricing, carrier sourcing, and gross profit
- Strong negotiation, organization, communication, and problem-solving skills
- Proficiency with Google Sheets, transportation management systems, and communication platforms
Drive retention, profitable growth, freight pricing, and responsive issue resolution across AMZ Prep customer accounts.
Freight Account Manager 3PL in Mississauga employer: AMZ Prep®
AMZ Prep is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the AI Strategist role. With a commitment to employee growth, we provide opportunities to engage directly with brands, drive impactful AI solutions, and collaborate closely with engineering teams. Our focus on data-driven results and accountability ensures that every team member can make a meaningful contribution while enjoying the benefits of a supportive environment in a rapidly evolving industry.
