Chief of Staff to the CRO in Mississauga

AMZ Prep is a North American omnichannel fulfillment company built for e-commerce brands that are done experimenting and ready to scale. We operate 20+ warehouses across the US, Canada, and Europe, run one of the few approved Seller Fulfilled Prime networks on the continent, and serve brands doing $5M–$50M+ across various categories.

We're looking for a Chief of Staff to the CRO to bring structure, clarity, and execution discipline to a fast-moving revenue organization. This is not a coordinator role; this is a force-multiplier role.

You’ll sit at the center of Sales, Marketing, Client Success, and RevOps. You’ll own the GTM operating cadence, drive cross-functional accountability, and run high-impact projects directly with the CRO.

GTM Operating Cadence and Structure

• Own and run the weekly sales meeting – prepare the agenda, manage the scorecard, drive follow-through on every action item.
• Build and maintain the full operating rhythm across the revenue org – pipeline reviews, forecast calls, QBRs, leadership syncs, and partnership check-ins.
• Implement and run EOS inside the RevOps function – L10s, scorecards, rocks, and issues lists.
• Define and enforce clear workflows, ownership lines, and handoffs between Sales and Marketing.
• Manage the GTM calendar and cross-functional coordination.
• Identify bottlenecks before they become problems and implement scalable fixes.

Scorecard Ownership and Accountability

• Own the revenue scorecard end-to-end – build it, run it, and keep it current.
• Hold Sales, Marketing, and Partnerships accountable to their weekly and monthly numbers.
• Surface issues early, bring them to the right people, and make sure they get resolved.
• Ensure every rep, every partner, and every marketing initiative has a clear metric attached to it.
• Create the visibility the CRO needs to make fast, informed decisions.

KPI Tracking, Reporting, and Insights

• Own the unified GTM metrics framework across funnel, pipeline, revenue, and productivity.
• Partner with RevOps to ensure accurate, timely reporting and live dashboards.
• Monitor KPIs against goals and surface risks proactively.
• Translate data into clear narrative for CRO-level and leadership communication.

Sales and Marketing Alignment

• Be the connective tissue between Sales and Marketing – ensure both teams are moving toward the same targets with the same information.
• Run the coordination layer so leads are followed up on, campaigns are tied to pipeline, and nothing falls through the cracks.
• Draft strategy docs, meeting agendas, performance updates, and operational briefs.
• Remove ambiguity – define what success looks like, who owns what, and when it’s due.

OKR Planning, Accountability, and Execution

• Lead the quarterly GTM OKR cycle end-to-end – from goal-setting to weekly check-ins to final reporting.
• Translate CRO priorities into structured workstreams with named owners, milestones, and measurable outcomes.
• Hold the team accountable to commitments – this requires judgment, not just process.

Special Projects with the CRO

• Lead high-impact GTM initiatives from start to finish, including: Sales playbook builds and GTM motion redesigns, territory and segmentation design, new service and market launch strategy, pricing and packaging analysis, competitive intelligence and positioning, partnership accountability frameworks and channel development.
• Own projects end-to-end: research, planning, cross-functional coordination, and execution.

What We're Looking For

• 3–6 years in a Chief of Staff, RevOps, or strategic execution role at a high-growth B2B company.
• Hands-on experience running EOS or a similar operating system – L10s, scorecards, rocks, and accountability rhythms.
• Proven ability to own a sales meeting – not just attend it, but run it, prepare for it, and make it count.
• Strong analytical skills – you can build a scorecard, track performance against targets, and tell the story behind the numbers.
• Clear, precise communicator – you can align Sales and Marketing, run a leadership meeting, and draft a strategy brief without escalating everything to the CRO.
• Experience working directly with a CRO, VP of Sales, or C-suite revenue leader.
• Comfortable with ambiguity – you create structure where none exists without waiting to be told what to do.
• Bonus: background in e-commerce, logistics, or supply chain.

Compensation: Competitive, commensurate with experience.

Location: Mississauga, Ontario (3x a week in office).