At a Glance
- Tasks: Coordinate logistics for concrete delivery, ensuring smooth operations and excellent customer service.
- Company: Join Amrize, a leader in building North America’s infrastructure.
- Benefits: Enjoy a generous pension plan, mental health support, and career growth opportunities.
- Other info: Inclusive work culture with safety-first policies and ongoing learning opportunities.
- Why this job: Be part of impactful projects that shape communities and advance your career.
- Qualifications: Experience in logistics or customer service; strong communication skills required.
The predicted salary is between 47250 - 57750 $ per year.
COMPANY OVERVIEW
Amrize is building North America. From bridges and railways to data centres, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network.
Join Amrize as a Logistics Coordinator and help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!
ABOUT THE ROLE
The Ready Mix Logistics Coordinator serves as a key point of contact for customers, drivers, plant teams, and internal stakeholders, ensuring seamless delivery coordination of concrete products, exceptional customer service, and accurate order and billing administration. This role combines order dispatching, concrete mixer truck scheduling, account support, and operational logistics coordination to maintain high service levels, optimize delivery efficiency, and foster strong customer relationships.
WHAT YOU’LL ACCOMPLISH
- Dispatch mixer trucks safely and on schedule according to customer specifications and plant network load capacities.
- Serve as the primary point of contact for customer inquiries regarding order status, truck locations, ETAs, product availability, additional products/sundries, quotes, and special project requests.
- Proactively notify customers in advance whenever delivery schedules or orders are disrupted or altered.
- Provide continuous operational support, site information, directions, project details, and guidance to drivers via radio, GPS, and telephone.
- Coordinate effectively with Logistics Manager, Operations, Quality Control (QA/QC), and Sales teams to resolve order or delivery issues and ensure customer satisfaction.
- Review orders and delivery tickets for accuracy, log special conditions/sundries, manage discrepancy investigations, and assist billing coordinators with ticket sorting, credits, and rebills.
- Maintain accurate customer records, document order issues, and ensure proper retention of invoices, Proofs of Delivery (POD), and quotations in company systems.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
WHAT WE’RE LOOKING FOR
- Education: College Diploma/University Degree Preferred
- Field of Study Preferred: Supply Chain Management or Business Administration
- Required Work Experience: 3 years of experience in logistics coordination, order dispatching, or customer service within concrete, aggregates, or the construction industry
- Technical Skills: Proficiency with dispatch software, GPS tracking systems, radio/phone communications, and data entry/office applications.
- Travel Requirements: None
- Additional Requirements: Excellent verbal and written communication skills, good problem-solving abilities, willing to work evenings and weekends on a rotating basis.
WHAT WE OFFER
- A generous Pension Plan designed to support you through various stages of your career and life.
- Access to voluntary programs like RRSP and TFSA for future financial planning.
- Healthy Living support through an Employee and Family Assistance Program (EFAP).
- Easy access to mental health and well-being support.
- Service recognition awards to celebrate your contributions.
- Perks & discounts on a variety of products and services.
- Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
- Financial support for new parents beyond statutory benefits.
- An inclusive and welcoming environment where everyone can be themselves.
- A collaborative work culture in a supportive and team-oriented work environment.
- Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable.
As part of our dedicated focus on the health and safety of all employees, a pre‑employment medical, including drug and alcohol testing and a criminal record check, will be required.
BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward.
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local law.
Logistics Coordinator in Calgary employer: Amrize
Amrize is an exceptional employer that prioritizes the well-being and growth of its employees, offering flexible health and dental benefits from day one, a generous pension plan, and access to mental health support. With a collaborative work culture that fosters career development and inclusivity, employees are encouraged to thrive in a supportive environment while contributing to meaningful projects that shape North America’s future. Join us to be part of a team that values safety, innovation, and continuous improvement in the electrical field.
