Community Relations Director in Toronto

Community Relations Director in Toronto

Toronto Full-Time On-site
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At a Glance

  • Tasks: Lead sales and marketing efforts to connect with potential residents and exceed occupancy targets.
  • Company: Amica Senior Lifestyles, a leader in premium senior living experiences.
  • Benefits: Competitive salary, uncapped commission, comprehensive health coverage, and generous vacation.
  • Other info: Join a diverse team committed to inclusivity and personal growth.
  • Why this job: Make a real impact in seniors' lives while building meaningful community connections.
  • Qualifications: Post-secondary education in sales/marketing and experience in community relations or event planning.

Amica embraces a pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.

Expected Salary Range: $56,000 - $74,000

Variable Pay (Commission + Bonus): Highly competitive uncapped commission structure that pays out monthly, in addition to quarterly bonus up to $5,000 per quarter.

Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, and employee wellness programs.

Vacation: Generous annual vacation entitlement, aligned with company policy.

Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.

Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong. We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities. Become part of a team where you can make a real impact in the lives of others each and every day.

A day in the life of a Community Relations Director: The Community Relations Director is responsible for all sales, marketing and promotional activities related to the awareness and lease of suites within the Community. In this role you will have the drive and motivation to exceed monthly occupancy and revenue targets. You will have a passion for connecting with people, selling a great product and networking within your community to build your business.

You will be responsible for:

  • Communicating the variety of amenities we have to offer our potential residents.
  • Conducting tours, administration, production of sales reports and prospect management in a timely and efficient manner.
  • Maintaining and updating a fully completed database.
  • Connecting with potential prospects while remaining connected with all leads and monitoring the community waitlist.
  • Working with the General Manager and corporate marketing team to develop and implement marketing and sales plans.
  • Researching, planning, budgeting and coordinating on-site and off-site marketing events to attract prospects and build relationships that lead to new leases.
  • Completing post-activity synopsis and reports to display return on investment.

How do I qualify?

You Must Have:

  • Graduate of a post-secondary sales and marketing program or related programs.
  • Experience in developing and implementing sales and/or marketing plans, public and community relations campaigns and special events.
  • Excellent interpersonal skills with proven relationship selling skills.
  • Superior oral, written and listening communication skills.
  • Experience in developing and managing budgets.
  • A valid driver's license.

What We Are Looking For:

  • Knowledge of and experience in the seniors’ market, public health sector and private health sector.
  • Experience in event planning.
  • Strong computer skills including experience with a customer management database.
  • Strong planning, organizational and management skills.
  • Self-directed, motivated and resourceful, always performing in a highly professional manner.
  • Demonstrated ability to organize workload and set priorities accordingly.
  • Ability to work flexible hours (evenings and weekends are required).

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

Community Relations Director in Toronto employer: Amica Mature Lifestyles Inc.

At Amica Bayview Village, we pride ourselves on being an exceptional employer that values the contributions of our Medication Care Partners. Our supportive work culture fosters personal and professional growth, offering competitive pay and consistent scheduling to help you balance your life while making a meaningful impact in the lives of seniors. Join us in a diverse and inclusive environment where every team member is celebrated for their unique perspectives and experiences.

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Contact Details:

Amica Mature Lifestyles Inc. Recruitment Team

We think you need these skills to ace Community Relations Director in Toronto

Sales and Marketing
Public Relations
Interpersonal Skills
Relationship Selling
Oral Communication
Written Communication
Listening Skills