Explain insurance benefits remotely with American Income Life while connecting with members and helping families understand available protection options.
As a Customer Service Associate, you will support members of labor unions, credit unions, associations, and working families throughout Canada. You will review individual needs, explain policies, and guide clients through enrollment. The work includes professional follow-up, accurate documentation, product training, and ongoing customer support.
Key Responsibilities:
- Connect with members requesting information about available benefits
- Review needs and determine suitable coverage options
- Explain policies, benefits, and protection plans clearly
- Guide clients through application and enrollment processes
- Provide follow-up, support, and accurate documentation
Requirements:
- Strong communication skills with members and clients
- Dependable, goal-oriented approach to customer service
- Comfort working independently in a remote setting
- Interest in developing a long-term professional career
- Willingness to participate in ongoing training
Build member relationships through clear communication, benefits guidance, enrollment support, and dependable customer service for American Income Life.
Remote Insurance Benefits Associate in Québec employer: American Income Life Insurance Company
Fonemed is an exceptional employer that prioritizes employee growth and development within the dynamic fields of healthcare and digital health solutions. With a strong commitment to fostering a collaborative work culture, employees benefit from flexible work arrangements, comprehensive training programs, and opportunities to engage in meaningful projects that impact communities across Canada and the United States. Join us to be part of a forward-thinking team that values innovation and continuous improvement in delivering top-notch healthcare services.
Contact Details:
American Income Life Insurance Company Recruitment Team
