Technical Infra Program Manager in Vancouver

Amazon Corporate Network Engineering is seeking a Technical Program Manager. This TIPM will work closely with NDEs and SysDEs in the Corporate Network Engineering team to drive engineering projects, which are aimed towards delivering next-gen Engineering solutions for all Amazon Corporate Offices globally. This is Corporate Office Network Engineering team (not Data Center Network Engineering).

You will be responsible for defining business strategy, requirements and timelines along with working with multiple cross-functional teams for networking projects in the enterprise space. You will manage our cross-functional projects, which require working with all organizational levels and groups including Global IT, Corporate Infrastructure, Enterprise Network Engineering staff and internal project management teams, as well as external vendors. You will develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem-solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle.

A strong background in IT infrastructure, technology deployment or computer science is essential for your success in this position. You must have a proven track record of project completion that is on time and within budget. You must be able to command the intellectual respect of engineers as well as run extremely effective projects on compressed timelines while dealing with ambiguity with grace and maturity.

The ideal candidate is a creative, demonstrated leader/manager with superior analytical abilities across a global networking base. This opportunity requires excellent technical, problem-solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done. At the core of the position is planning and delivery. Ideal candidates have extensive experience with network build and delivery plans. Ideal candidates thrive in rapidly advancing, changing, delivery-focused environments.

Responsibilities

• Manage multiple competing cross-functional projects/programs simultaneously
• Interact with engineers, technicians, project managers and senior management on a daily basis
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
• Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs
• Provide timely updates on project status to leadership and track progress of milestones.

Basic Qualifications

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Knowledge of networking fundamentals
• Knowledge of internet security concepts and vulnerabilities like firewalls, common security issues, etc.

Preferred Qualifications

• CCNA or equivalent level networking certification, or Bachelor's degree
• Experience in managing and troubleshooting network, or experience demonstrating software engineering skills in a previous internship, work experience, coding competitions, or publications and experience in Network protocols like DNS/DHCP/TCP
• Experience in internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.