Sr. Technical Program Manager in Vancouver

Join a pioneering team dedicated to transforming the way people use Alexa in the kitchen and how they watch and listen to news. The Alexa Food team owns Alexa recipe curation, cooking library management, and personalization of each customer's unique tastes and restrictions. Alexa News keeps customers informed about the world around them by seamlessly integrating the news they want most into their everyday lives. We are seeking passionate individuals who thrive in dynamic environments and are eager to shape the future for our customers.

As a member of our innovative team, you will play a pivotal role in crafting immersive Food and News experiences across various devices and endpoints. Our teams work in a fast-paced environment with people who are passionate about our customers, experiences, and systems. As a member of the team, you should be able to learn new concepts quickly and feel at home in a new and constantly evolving space. Quality will play a key role in the day-to-day management of the program. As such, the Sr. TPM will be responsible for ensuring that all of our experiences remain performant (e.g. minimal latency) and maintain our high quality bar. You will get the opportunity to work with state-of-the-art LLM and GenerativeAI models in this role as you create delightful experiences.

Key job responsibilities

• Define and deliver critical program for Alexa
• Establish mechanisms necessary for delivery and management
• Influence and drive technical decisions
• Assess and mitigate risks, handle escalations, and provide concise and transparent updates to stakeholders at all levels
• Dive deep to understand complex problems and break them down into small pieces with straightforward solutions
• Mentor individuals in the community on advanced technical issues, and help them grow their careers
• Working with a fantastic development team based in Bellevue (PST) and Chennai (IST)

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being.

We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.