At a Glance
- Tasks: Develop and maintain innovative systems for Amazon Connect's contact center.
- Company: Join the tech giant Amazon and be part of a fast-growing team.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on millions by enhancing customer service technology.
- Qualifications: 3+ years in software development and strong programming skills required.
The predicted salary is between 135000 - 165000 $ per year.
Join Amazon as a Software Development Engineer, enhancing customer service with Amazon Connect Contact Lens.
Your work will directly impact millions by improving technology-driven interactions.
In this crucial engineering role, you will be part of a fast-growing team focused on creating a next-generation contact center.
Your knowledge of system architecture and experience with modern web technologies will be vital in addressing complex engineering problems.
Collaborate closely with technical leaders to bring innovative solutions to fruition.
Key
Responsibilities
- Develop and maintain scalable systems for contact centers
- Collaborate with cross-functional teams for project success
- Engage in coding standards, testing, and operations
- Solve algorithmic problems to enhance service capabilities
- Incorporate AI solutions into contact center technology
Requirements
- 3+ years of software development experience
- 2+ years in design and architecture of systems
- Strong programming skills in at least one language
- Background in full software development life cycle
- Bachelor's degree in computer science is advantageous
Utilize your engineering skills to make a meaningful impact on customer experiences at Amazon Connect. #J-18808-Ljbffr
Amazon Connect Software Development Engineer in Vancouver employer: Amazon
At Amazon, we pride ourselves on being an exceptional employer, especially for those passionate about cutting-edge technology in the heart of Vancouver. Our inclusive work culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and mentorship. With comprehensive benefits and a commitment to operational excellence, we empower our team to push the boundaries of autonomous AI systems that are transforming financial operations at scale.
