UX Designer in Vancouver

We are seeking a UX Designer II to design the experiences behind our high-volume hiring portfolio at this inflection point. Amazon's Talent Solutions Product Design & Research team is looking for a UX Designer II who brings strong problem-solving skills, independent self-direction, and an aptitude for team collaboration. You will work across our associate hiring domain, delivering end-to-end design solutions for hiring workflows for Amazon's fulfillment centers, customer service, and grocery operations. You will partner with product management, engineering, and research to deliver human-centered experiences that simplify hiring at scale.

Your challenge is translating systems into interactions that feel trustworthy, purposeful, and in control at high-volume scale. Where a recruiter managing hundreds of open roles can understand what the system did, why, and what happens next, and where a candidate applying to an entry-level warehouse role receives the same quality of experience as one interviewing for a senior engineering position.

Key job responsibilities:

• Deliver end-to-end design solutions for difficult hiring workflows, from research synthesis through interactive prototypes, presenting a variety of solutions and clearly representing the benefits and trade-offs of each approach.
• Partner with engineering and product management in the execution and delivery of successful products and services, using a customer-focused, iterative design process.
• Design for AI-assisted high-volume hiring surfaces where the stakes of a bad pattern are amplified at scale.
• Determine best UX solutions based on customer feedback and business goals.
• Utilize strong storytelling and presentation skills to clearly communicate design strategy, outcomes, and deliverables to partners and stakeholders.
• Improve design patterns, standards, methods, and/or processes for your team.

A day in the life: You start the morning in a design critique. You have been working on the appointment confirmation flow for a candidate applying to a fulfillment center role, and you come with three directions and a clear point of view on which one is right. The feedback is direct. One direction gets cut immediately. Another gets pushed on details that matter. By mid-morning you are pairing with your engineering partner on the spec for an AI-driven scheduling recommendation feature. In the afternoon you notice that the team's shared component for displaying AI-generated status messages does not account for a partial-match state you just hit in your own flow. You flag it, draft a quick proposal with two options, and share it with the team.

About the team:

Talent Solutions Product Design & Research designs the products that power how Amazon hires: the tools recruiters, hiring managers, interviewers, and candidates use across the hiring journey. We own the end-to-end experience across the recruiter, manager, and candidate experiences, and increasingly put AI to work in service of faster, fairer, more human hiring.

Basic Qualifications:

• 5+ years of delivering design solutions as a UX designer or interaction designer experience.
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
• Experience leading design projects from concept through execution, including user flows, wireframes, prototypes, and CX specifications.
• Proficiency with current accessibility standards.
• Online portfolio demonstrating design craft, problem solving process, and shipped work.
• Proficiency in Figma for high-fidelity design and interactive prototyping.

Preferred Qualifications:

• Experience designing AI-assisted product surfaces where the design must communicate uncertainty clearly without eroding trust.
• Experience designing for high-volume or transactional workflows where error states, partial completion, recovery paths, and time-sensitive actions are first-class design requirements.
• Familiarity with design systems: using shared component libraries, identifying gaps, and contributing improvements.
• Prior work in HR technology, consumer products at scale, retail, logistics, or any domain where both volume and the human cost of poor experience are high.