Lead fulfillment operations in Cambridge with Amazon, using workforce leadership and performance management to support customer delivery promises.
As an Area Manager II, you will oversee hourly associates and maintain safety, quality, attendance, productivity, and performance standards. You will coach teams, improve department operations, and collaborate across fulfillment workflows. Your work supports orders reaching customers at the right time and location.
Key Responsibilities:
- Support, mentor, and motivate hourly workforce teams
- Manage safety, quality, productivity, and delivery promises
- Collaborate with Safety, Engineering, and Human Resources
- Conduct planning sessions and coach operational challenges
- Review metrics and implement process improvements
Requirements:
- Two or more years managing employees and performance
- Bachelor's degree or equivalent experience
- Flexible schedule including weekends, nights, or holidays
- Experience managing teams of fifty or more preferred
- Experience with performance metrics or Lean techniques preferred
Bring workforce leadership, operational improvement, and customer-focused performance management to Amazon fulfillment operations in Cambridge.
Amazon Fulfillment Operations Area Manager in Cambridge employer: Amazon Inc.
At Amazon, we pride ourselves on being an exceptional employer, particularly for the Applied Scientist role within Alexa Connections. Our inclusive culture fosters innovation and collaboration, empowering employees to develop cutting-edge language intelligence that enhances communication for millions. With comprehensive benefits, opportunities for professional growth, and a commitment to trust and privacy, working in our Vancouver or Toronto offices offers a rewarding experience where your contributions truly matter.
