Remote Commercial Collections Associate Canada in Vancouver

Drive collection success with a leading Canadian fintech as a Remote Commercial Collections Associate. Your ability to negotiate and maintain client relationships will be key in managing outstanding balances.

In this role, you will be a vital part of a high-performing team focused on supporting small business owners through effective collections. With over 2 years of experience in commercial collections, you'll handle client inquiries, negotiate payment arrangements, and use your investigative skills to locate difficult accounts. This position requires excellent communication and problem-solving abilities to enhance the customer experience throughout the collections process.

Key Responsibilities:

• Contact commercial clients for outstanding balance collections
• Perform skip tracing using various approved sources
• Investigate closures and relocations of businesses
• Build positive relationships and tackle payment disputes
• Analyze payment histories to develop collection strategies

Requirements:

• 2+ years in commercial collections or accounts receivable
• Bachelor's degree in Business Administration or Finance preferred
• Knowledge of skip tracing tools and techniques
• Familiarity with Canadian privacy requirements, including PIPEDA
• Strong negotiation and communication skills

Become a crucial part of our team, enhancing client communication and collection strategies while supporting small businesses across Canada.