Support retail stores through order coordination and customer service in a hybrid schedule with four onsite days and remote Fridays. French proficiency is a strong asset.
This Customer Service Representative supports store operations for a leading Canadian retailer within a collaborative seven-person team. You will coordinate urgent orders, resolve inventory and billing inquiries, and connect distribution centres, logistics teams, and internal partners. The role requires organized communication across multiple systems while maintaining accurate updates and records.
Key Responsibilities:
- Respond to approximately 20 to 30 daily store inquiries
- Coordinate emergency orders for critical inventory needs
- Investigate inventory, shipment, and billing inquiries
- Navigate systems to track requests and enter orders
- Prioritize demands while maintaining organized records
Requirements:
- One to two years of related customer service experience
- Strong organizational and multitasking skills
- Excellent written and verbal English communication
- French proficiency considered a strong asset
- Microsoft Excel and Access experience; Power BI asset
Apply customer service, order management, and problem-solving skills while supporting retail operations across supply chain partners.
Bilingual Customer Service Representative in Mississauga employer: Altis
Join a dynamic organization in Ottawa, ON, that is at the forefront of data and analytics transformation. As a Data Architect, you will thrive in a collaborative environment that prioritizes innovation and continuous improvement, while working on high-impact projects that shape enterprise data strategy. With opportunities for professional growth and exposure to cutting-edge technologies like Microsoft Fabric and Azure data services, this role offers a meaningful chance to contribute to a reliable data foundation that empowers informed decision-making.
