Instructional Designer in Toronto

Location: Toronto or Ottawa, Ontario, Hybrid, 3 days on-site and 2 days remote

Language: Excellent written and spoken English communication skills

Job Type: Full-time, Permanent

Target Salary Range: $75,000 - $85,000

About the Opportunity

Our client, an established Canadian financial services organization, is looking for a hands-on Instructional Designer to join a growing Learning and Development team. You will design practical, engaging learning experiences while supporting a busy calendar of enterprise-wide initiatives, including digital banking, AI training and blended learning programs. Working closely with the Instructional Design Lead, fellow designers, subject matter experts and business stakeholders, you will turn complex information into clear, creative learning experiences. With a major organizational integration ahead, this is an opportunity to make an immediate impact while helping prepare employees for meaningful business and technology changes.

Whats in it for You

You will join a collaborative team where you can build your expertise, bring forward new ideas and have hands-on ownership of your work. You will gain exposure to large-scale learning initiatives, emerging technology and AI while developing programs that directly support employees across the organization.

Your Responsibilities

• You will manage stakeholder intakes and translate business needs into engaging learning solutions.
• You will design and create modules, presentations, videos, job aids and other learning materials from concept through delivery.
• You will review and improve existing materials while supporting a high volume of new and ad hoc requests.
• You will design blended learning experiences, including boot camps, virtual learning and integrated training sessions.
• You will develop programs supporting AI, information security, digital banking, mobile technology and organizational integration.
• You will use tools such as Canva, Articulate 360, Storyline, Rise and Vyond to create engaging content.
• You will manage multiple projects and deadlines while collaborating closely with technical and business stakeholders.

Skills and Qualifications

• 3+ years of hands-on instructional design experience, ideally supporting enterprise-wide learning.
• Demonstrated experience personally designing and creating learning materials, with examples of work you can confidently discuss.
• Strong technical aptitude combined with creativity and an understanding of adult learning principles.
• Hands-on Canva and video creation experience required.
• Financial services experience is preferred, while a strong technology background is also highly valued.
• Experience using AI tools, such as Copilot, within learning design is an asset.
• LMS experience, particularly SABA or Cornerstone, and relevant learning and development certifications are assets.

Note from the Hiring Manager

We are looking for someone who enjoys being hands-on with the work, can take complex information and turn it into engaging learning, and isn't afraid to bring new ideas to the table. We want someone who is curious, creative and excited to continue growing their skills.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.