Lead as an IT Operations Leader in Ottawa, ON, driving service delivery and cybersecurity for a respected federal entity. This hybrid position requires bilingual capabilities and valid clearance. In this essential role, you will guide IT operations and deliver continuous service improvements while developing a high-performing team. You'll collaborate with business leaders to align technology initiatives with organizational goals in a regulated environment. Your leadership will ensure secure and reliable IT services. Key Responsibilities:
- Manage IT operations and Service Desk initiatives
- Enhance service quality through continuous improvement
- Strategic advisor on technology and architecture
- Handle vendor and service performance oversight
- Advocate for security and compliance standards
Requirements:
- 5+ years of leading IT operations in enterprises
- Experience with ITIL for Service Desk management
- Proven background in cybersecurity governance
- Strong management of cross-level stakeholder relationships
- Secret Security Clearance and bilingual proficiency required
Contribute to meaningful digital transformation while working collaboratively in a technology-driven federal environment.
IT Operations Leader in Ottawa employer: Altis Technology
At Altis Technology, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As an SAP Deployment Lead, you will benefit from comprehensive professional development opportunities and a supportive environment that values teamwork and continuous improvement. Located in a dynamic industrial setting, our company offers unique advantages such as hands-on experience with cutting-edge technology and the chance to make a significant impact on supply chain operations.
