Become a vital part of a customer-focused team as a Customer Service Representative in Mississauga, ON. This hybrid role encompasses managing accounts and providing exceptional support through various communication channels.
In this full-time position, you will handle B2B customer accounts and ensure inquiries and orders are processed accurately. Working with sales representatives, you will receive comprehensive training to gain specialized product knowledge. We value dependability and ownership in our collaborative environment, perfect for nurturing relationships.
Key Responsibilities:
- Manage dedicated customer accounts and inquiries through email and EDI
- Engage with customers through approximately six calls daily
- Partner with sales to meet customer needs effectively
- Oversee a shared inbox while fulfilling individual responsibilities
- Learn technical specifications through extensive training
Requirements:
- 1+ year of B2B customer support or account management experience
- Experience in managing customer accounts to completion
- Familiarity with ERP or EDI systems is advantageous
- Strong communication skills in English; French preferred
- Technical aptitude for learning product details
Apply your skills in a supportive team environment to enhance customer satisfaction!
Customer Service Representative – Industrial Distribution in Mississauga employer: Altis Technology
At Altis Technology, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As an SAP Deployment Lead, you will benefit from comprehensive professional development opportunities and a supportive environment that values teamwork and continuous improvement. Located in a dynamic industrial setting, our company offers unique advantages such as hands-on experience with cutting-edge technology and the chance to make a significant impact on supply chain operations.
