Director, Business Transformation

Location: Toronto, Ottawa, or Montreal (Hybrid, minimum 3 days per week in office)

Language: Excellent written and verbal English communication skills. French is considered an asset but is not required.

Background Check Requirement: Successful completion of a criminal background check and employment reference checks.

About the Opportunity: Are you energized by solving complex business challenges and uncovering opportunities that create measurable value? We're recruiting for a newly created leadership opportunity within a large, national organization where you'll help shape the future of corporate operations through strategic transformation, innovation, and operational excellence. Working closely with senior executives and business leaders, you'll identify opportunities to improve processes, optimize a significant commercial real estate portfolio, and drive enterprise-wide initiatives that leverage AI, automation, and data-driven decision making. This role offers broad organizational exposure and the opportunity to influence meaningful change across multiple corporate functions while delivering lasting business impact.

What's In It for You:

• Join a collaborative leadership team where your ideas and recommendations directly influence strategic business decisions.
• Lead high-profile transformation initiatives with visibility across executive leadership.
• Work in an environment that values innovation, continuous improvement, and practical problem solving.
• Enjoy opportunities for professional growth while partnering with experienced leaders across multiple business functions.

Your Responsibilities:

• You'll lead enterprise-wide transformation initiatives from opportunity identification through implementation, ensuring solutions align with long-term business objectives.
• You'll evaluate corporate real estate operations to identify efficiencies, cost savings, automation opportunities, and strategies that improve operational performance.
• You'll collaborate with senior leaders across corporate services to prioritize initiatives, build business cases, and deliver measurable results.
• You'll leverage AI-enabled technologies, analytics, and process improvement methodologies to streamline operations and support informed decision making.
• You'll establish performance metrics, monitor outcomes, and present strategic recommendations and transformation roadmaps to executive leadership.
• You'll champion a culture of innovation, continuous improvement, and operational excellence while influencing cross-functional teams without direct authority.

Skills and Qualifications:

• 7+ years of progressive experience in management consulting, corporate strategy, commercial real estate, facilities management, or business transformation.
• Demonstrated success leading strategic transformation initiatives that delivered measurable cost savings, operational improvements, automation, or business value.
• Experience driving AI-enabled transformation initiatives and identifying opportunities to modernize business processes.
• Strong understanding of commercial real estate operations, facilities, asset management, or related business environments.
• Bachelor's degree in Business, Finance, or a related discipline. An MBA or equivalent graduate degree is considered an asset.
• Exceptional analytical, presentation, stakeholder management, and executive communication skills.
• Advanced proficiency with Microsoft Excel and PowerPoint. Experience with ServiceNow, Agile, Business Process Management (BPM), or Lean Six Sigma methodologies is considered an asset.
• Willingness to travel between Toronto and Montreal, as required.

Note from the Hiring Manager: "We're looking for someone who's naturally curious, enjoys challenging the status quo, and can identify opportunities others may not see. If you're excited by solving complex operational problems, driving AI-enabled transformation, and delivering measurable business value, we'd love to meet you."

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.