Conference Porter Supervisor

WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

FLEX - YEAR ROUND

WAGE - $21.69 plus Gratuity

WHAT WILL I BE DOING?

• The purpose of this role is to lead the Porter team in delivering exceptional guest service by managing event space set-up and tear-down, maintaining standards, coordinating logistics, and supporting seamless conference and banquet operations.
• Manage guest relationships by setting clear service expectations, actively soliciting feedback, and ensuring an exceptional guest experience.
• Lead and coach the Porter team in daily responsibilities, holding each team member accountable to service standards.
• Collaborate with maintenance and housekeeping teams to ensure conference spaces are in proper working condition and meet guest standards.
• Supervise and assist with the set-up and tear-down of meeting rooms, stock linen, and oversee inventory management.
• Create bar requisitions from Banquet Event Order (BEO) information, ensuring requisitions are accurately filled and delivered to banquet bars.
• Support beverage control by conducting periodic audits and supervising transfer processes.
• Partner with sales and service teams to organize event diagrams, layouts, and guest flow to deliver seamless events.
• Manage inventory of room elements, including chairs, tables, linens, staging, and other guest supplies.
• Collaborate with Banquet leadership on Porter team scheduling to align with operational needs.
• Based on business volumes, may be required to work in other F&B operations for extended periods of time.
• Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan.
• Ensures that daily expenses and labour schedules meet daily budget allocations.

WHAT DO YOU NEED FROM ME?

• Some knowledge in high volume F&B.
• Reliable Transportation.
• Must be able to work all shifts including weekends.
• Great team player.
• Team Builder.