At a Glance
- Tasks: Manage operational risks and controls to ensure smooth business operations.
- Company: Join Alterna Savings, a leader in community-focused financial services.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a team that values collaboration, integrity, and respect.
- Why this job: Make a real impact on risk management while supporting a positive workplace culture.
- Qualifications: University degree and 5-8 years of experience in financial services required.
The predicted salary is between 74000 - 85000 $ per year.
Vacancy Status
This is a new position posting
Target Salary Range
$74,000-$85,000
The compensation for this position is determined by a combination of skills, experience and is aligned to the Market in which the job is posted.
Your recruiter will provide additional details about our total rewards package during the hiring process
Scope of Position
The Operational Risk & Controls Manager supports the business by ensuring that key operational, conduct, and compliance risks are effectively controlled andmonitoredwithin day-to-day activities.
The role enables consistent execution of controls and supports the identification, assessment, and escalation of operational risks
- Major Responsibilities
- Maintain business risk and control matrices (RCMs)
- Support consistent execution and documentation of controls
- Monitor control performance andidentifygaps
- Track and report on KPIs and KRIs to monitor risk exposure and emerging trends
- Coordinate incident and breach reporting
- Support business implementation of policies and procedures
- Partner with business leaders to embed risk management practices
- Contribute to the establishment and implementation of the risks framework for the business unit(s)
- Support audit, compliance, and regulatory remediation activities, ensuring timely completion of corrective actions
- Risk and control assessments are completed effectively and on schedule
- Key risk indicators are monitored and reported with actionable insights
- Strong engagement and accountability from business leaders regarding risk ownership.
- Positive regulatory and audit outcomes.
- Continued advancement of Alterna's operational risk management maturity and risk culture.
Qualifications
Education / Certifications / Experience
- Preferred University degree in Business Administration, Finance, Accounting, Risk Management, Economics, or a related discipline.
- 5–8 years’ experience in financial services
- 3 – 5 years' experience in operations, risk and controls
- Strong process and control mindset
- Experience working within regulated environments
- Demonstrated experience facilitating risk assessments, managing remediation programs, and preparing executive-level reporting.
- Experience working within risk governance frameworks.
- Knowledge of regulatory expectations applicable to federally or provincially regulated financial institutions.
- Detail orientation
- Critical Thinking
- Business Partnership
- Accountability
- Influencing & Relationship Management
- Analytical Decision-Making
- Communication & Executive Presence
- Results Orientation
- Practical problem-solving
- About Alterna Savings
Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking ® for over 115 years creating financial services that transform lives for the better, all while giving back to our community.
Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.
Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels.
Members and customers also benefit from an industry-leading online brokerage and investment management services.
We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers.
This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for eight years running.
- We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.
- Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience.
If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.
- Alterna does not currently use Artificial Intelligence (AI) to screen, assess, or select applicants
- #J-18808-Ljbffr
Operational Risk & Controls Manager in Toronto employer: Alterna Savings
Alterna Savings is an exceptional employer that prioritizes the financial wellbeing of its employees while fostering a collaborative and respectful work culture. With a commitment to employee growth, Alterna offers comprehensive training and development opportunities, ensuring that team members can thrive in their roles as Member Service Specialists. Located in Ontario, Alterna not only provides competitive compensation but also a supportive environment that has earned it recognition as one of the National Capital Region's Top Employers for nine consecutive years.
