Utilities Senior Business Analyst in Winnipeg

About Us

Alteris is a flexible and agile consulting organization with a support network across North America, Europe, and the Asia-Pacific region. We counsel our clients on key strategic issues, leveraging our deep industry expertise, and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems.

Why Choose Alteris Consulting

We are a Management Consulting organization that brings a unique delivery model with referenceable Fortune 500 customers. Within every engagement, our team brings the knowledge base, proven tools and templates, that provide outcome-based results for our clients with predictability to guide forward capital investments with confidence. Our consultants value working with Alteris as our team provides decades of industry best practices and lessons learned while leveraging a repository of delivery experiences. Our team has deep knowledge of industry expertise with solutions that continually produce practical, high-impacting results. No matter how complex your business problem is, we have the capabilities and experiences to deliver the answers you need to move forward.

Job Description:

We are currently seeking a talented individual for the position of Senior Business Analyst within our Transmission and Distribution Utilities Practice. The successful candidate will work as a member of the T&D support team in partnership with Technology to support the Power Systems applications support team, providing service, support, solutions, and innovation to the business areas relying on the systems under the responsibility of the team.

• Define requirements for Operational Excellence by advancing and improving organizational processes and technologies.
• Identify T&D business requirements, design functional solutions, perform process improvement activities, develop performance metrics, and prepare and maintain supporting documentation for T&D operations areas.
• Maintain a broad understanding of client’s business processes and practices.
• Monitor system, data, and process errors and take appropriate corrective action.
• Ensure application controls are in compliance with audit and regulatory requirements.
• Initiate and maintain relationships with clients to ensure processes and solutions are integrated to support business requirements.
• Combine business intelligence and technical skills with a deep understanding of customer’s needs so that they can be transformed into technological and operational requirements.
• Gather requirements from clients for reports and enhancements, and translate those requirements into functional designs used by technical resources to develop solutions.
• Participate in “As-Is” and “To-Be” business process requirements/optimization sessions with client organizations.
• Recommend improvement of existing or proposed systems to enhance the functionality or effectiveness of solutions delivered.
• Provide internal consulting to clients on how to make the best use of functionality readily available in the current applications.
• Review and approve design documents from technology providers.
• Develop and/or assist in developing business process-aligned application training material.
• Deliver training to clients one on one or in a classroom environment as required.
• Work with clients to develop and maintain current business process maps and documentation.
• Support benchmarking efforts for T&D, including data collection and validation, data presentation, and evaluation of results.
• Communicate effectively with business peers, IT peers, and vendors to solve business/technical problems and provide appropriate technical solutions.
• Facilitate the interaction between clients and technology providers (internal and external) to implement and maintain reliable solutions.
• Work closely with technical resources and System Administrators as needed to troubleshoot problems or investigate proposed enhancements and determine solutions.
• Coordinate incident reporting and tracking with software vendors.
• Document problem analysis findings and corrective measures for ongoing support and audit purposes.
• Work with internal and external auditors to validate application controls and compliance.
• Direct work of external resources as assigned.
• Continually increase personal understanding of utility business functions and processes.
• Perform other job-related duties as assigned by management.
• Participate on project teams, assisting in requirements definition and process design while also ensuring that testing and training align with the defined requirements and processes to meet business area needs.
• Identify and define opportunities and strategies to use information technology to simplify, integrate, and otherwise improve the organization’s business and workflow processes.
• Assist business areas with technology and application strategies and communicate these plans to the technology team.
• Drive creative solutions and help business areas challenge their own assumptions of how they will successfully execute their plans.
• Assist in the Governance process, coordinating, and facilitating document creation and other elements as needed.
• Provide a point of contact for business area relationships.
• Establish effective client relationships by developing trust, integrity, credibility and reliability with each client/business area.
• Gather requirements from T&D business areas for moderate to complex enhancements and translate those requirements into functional designs used by technical resources to develop solutions.
• Develop, maintain and update Business Requirements Document (BRD) and/or Functional Specification (as applicable) for communication between the business teams and the technical teams.
• Analyze, document and map “As-Is” business processes. Prepare “To-Be” process maps, fit/gap analysis, change impact analysis, and/or other business process change-related documentation.
• Develop system, integration, and regression test plans. Lead system, integration, and regression testing activities.
• Develop and run ad hoc query reports as needed to troubleshoot problems, fulfill audit requests, and support other client requests.
• Proactively evaluate application functions and features against business processes to support current and evolving business practices.
• Manage assigned tasks of large projects under the leadership of a Project Manager or Business Lead. Lead small projects, preparing all required documentation for delivery of project objectives, as assigned.
• Provide technical leadership, training, and guidance to less experienced team members and exhibit leadership qualities to department and corporation.
• Lead requirements gathering efforts for package evaluation and complex development projects.
• Lead “As-Is” and “To-Be” business process requirements/optimization sessions with client organizations.
• Perform business process fit analysis, gap analysis, and change impact analysis. Provide analysis to client leadership for review, approval, and prioritization.
• Lead projects with moderate complexity or sensitive issues, preparing all required documentation for delivery of project objectives, as assigned.
• Lead investigation and analysis of complex operational and organizational, business, and financial problems, issues, and projects.
• Plan multiple project assignments and coordinate priorities with team leads and clients. Work as business lead on large projects under the leadership of the Project Management Office.
• Ensure the optimal fit between a proposed solution with the current information technology infrastructure, application platforms, and the strategic direction of the organization. Focus on anticipating business needs and optimizing the return on IT investment.
• Represent the business as a Subject Matter Expert for the integration of business processes and technology solutions.

Minimum Qualifications

• Superior analytical, relationship management, facilitation, project management, and problem-solving skills.
• Ability to use query tools (e.g., TOAD).
• Ability to develop management-style reporting and presentations (e.g., PowerPoint, Excel).
• Demonstrated ability to work with all levels of management and workforce.
• Project management skills including ability to multitask, prioritize, set and meet deadlines, work independently, and perform tasks with emphasis on accuracy and attention to detail.
• Demonstrates deep understanding of at least a few business areas and technology used in those areas.
• Successfully engages in multiple initiatives simultaneously.

Preferred Qualifications

• Bachelor’s Degree or 4 years of experience in a related business area or an equivalent combination of education and experience.
• 10 years of utility experience in a related business area.
• Demonstrated ability to maintain project budget and stay within budget.
• Demonstrated ability to recommend innovative solutions to support complex business requirements.
• Has the ability to lead large business process initiatives and continuous improvement efforts.
• Provides mentoring and support to other analysts on the team.
• Highly proficient at understanding the needs of clients from a business perspective.
• Can look at business areas from a strategic perspective and recommend forward-thinking solutions.
• Demonstrated leadership and innovative skills.

Come and Join our team! Alteris Consulting is an entrepreneurial and diverse workforce that provides our team with the autonomy and opportunity to succeed in everything that we do. We cultivate and build to provide our newest graduates and our experienced professionals with the tools and agility our clients look for in the right team. Our leadership at Alteris invests in our employees and provides an opportunity for growth for those who value the same goals and ambitions in aligning with a firm that is dedicated to the spirit of client service.