Data Center Systems Administrator in Boucherville

Alteo is seeking a Data Center Systems Administrator for a permanent position based in Boucherville. Hybrid work: 3 days in-office; 2 days remote.

Responsibilities:

• Maintain the highest level of service availability.
• Ensure that infrastructure is properly monitored and maintain consistency with other hosted systems.
• Diagnose and resolve any data center infrastructure incidents and ensure they do not recur.
• Participate in the assessment and analysis of the company's needs regarding hosted infrastructure.
• Administer physical and virtual machines, networking, and storage in the data center.
• Manage change requests in production and ensure that records of outages, interventions, and incidents are kept up to date.
• Ensure the continuity of data center backups and implement corrective actions as needed.
• Ensure data integrity, confidentiality, and security.
• Provide Level 2 and 3 IT support to clients regarding our hosting services.
• Participate in the analysis and design of innovative technological solutions presented to our clients.
• Apply IT procedures and standards and document associated solutions.
• Maintain and administer our clients' systems and application solutions.
• Diagnose and resolve operational incidents and ensure they do not recur.
• Support the manager in fulfilling the department's mandates to achieve established business objectives.
• Identify relevant IT innovations and bring them to the attention of the Innovation Committee.
• Draft technical documentation and ensure that it is communicated, understood, and mastered by the stakeholders involved.
• Develop and disseminate operational procedures while documenting existing secure hosting facilities.
• Participate in the rotation of the data center incident support team outside of regular business hours.

Profile:

• AEC, DEC, or BAC in IT or networking.
• 4 years of relevant experience in the role.
• Proficiency in VMware virtualization tools (required).
• Excellent command of Windows environments (11 and Server).
• Good knowledge of Hyper-V or Proxmox.
• Good command of Linux environments.
• Excellent command of basic and advanced networking concepts (TCP, Wi-Fi, LAN/WAN routing, BGP).
• Ability to work on physical servers, SAN equipment, and more broadly in a server room.
• Ability to produce clear, accurate, and comprehensive documentation.
• Knowledge of Azure and O365 InTune environments (a plus).
• Relevant recognized certification related to virtualization, security, or the cloud (e.g., CompTIA, AZ-104, MD-102) (a plus).
• Knowledge of infrastructure automation (Ansible, Terraform) (a plus).
• Excellent command of French, both spoken and written.
• Good command of English, both spoken and written, to be able to communicate with certain non-French-speaking clients (a plus).