Customer support and service administration define this Altec opportunity. Use Microsoft Word, Excel, problem solving, and communication skills supporting essential equipment services.
The Service Support Representative supports Administrative, Inventory, Parts, and Estimating service areas. You will respond to inquiries, resolve customer issues, and communicate needs to appropriate Altec teams. The work includes service requests, repair orders, inventory, and parts support.
Key Responsibilities:
- Create accurate and timely repair orders
- Address customer, supervisor, and vendor service questions
- Open and close Service Requests to customer requirements
- Resolve Level 1 and 2 Installed Base updates
- Enter stock parts orders and research parts
Requirements:
- High School Diploma or GED required
- Two years of related industry experience required
- Hydraulic or mechanical background preferred
- Strong Microsoft Word and Microsoft Excel skills
- Excellent written and verbal communication
Support Altec customers through accurate administration, parts coordination, analytical problem solving, and responsive service communication.
Altec Service Support Representative in Calgary employer: Altec
Altec Industries is an exceptional employer that prioritizes its people and fosters a culture of collaboration and continuous professional growth. With a commitment to innovation and excellence, employees enjoy a supportive work environment, competitive pay, and the opportunity to engage in meaningful work that impacts customers worldwide. Located in Canada, this role offers a hybrid schedule, allowing for a balanced work-life dynamic while contributing to a company that values integrity and customer satisfaction.
