At a Glance
- Tasks: Advocate for student issues and manage academic initiatives at Queen's University.
- Company: Join a dynamic team focused on enhancing student life and academic success.
- Benefits: Gain valuable experience, develop leadership skills, and make a real impact.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be the voice for students and shape academic policies that matter.
- Qualifications: Strong communication, problem-solving, and time management skills required.
The predicted salary is between 63000 - 77000 $ per year.
Job Summary
The External Affairs Commission deals with student issues related to advocacy for students on a university, municipal, provincial, and federal level.
In this pursuit, the Commission lobbies and advocates internally within the university administration while also lobbying externally to raise awareness about government policies regarding post-secondary education, as well as municipal issues pertaining to student life.
The Academic Affairs Manager acts as a resource to the Academic Grievance Centre, AMS member societies, and students-at-large, and works on a variety of academic advocacy initiatives.
- Competencies
- Cultural Sensitivity
- Accountability
- Attention to Detail
- Communication
- Problem Solving
- Conflict Management
- Time Management
- Public Relations
- Job Duties
- Develop a thorough understanding of academic appeals processes and academic regulations at Queen's to act as a resource to the Academic Grievance Centre, AMS member societies, and students-at-large as necessary
- Respond to student inquiries directed to the Academic Grievance Centre as required through the academic year
- Disseminate information to the student body regarding academic appeals, and other academic administration procedures or concerns as they arise
- Assist with or assume academic advocacy initiatives directed at Queen’s administrators as delegated by or in collaboration with the Commissioner of External Affairs
- Ensure that volunteers and/or employees adhere to all health and safety regulations
- Monitor volunteer and/or employee performance to mitigate disciplinary action in accordance with established procedures and notify Commissioner of any issues that arise
- Exhibit a working knowledge of volunteer's portfolios while ensuring work is being performed according to established standards
- Ensure all student needs are addressed and handled professionally
- Assist with new volunteer training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Maintain a calm demeanor during periods of high stress
- Maintain positive working relationships with relevant stakeholders related to all portfolios
- Assist the Commissioner in the development of a goal plan, budget, mid-year review, and any relevant capital expenditure proposals (EDIT)
- Coordinate activities with the Commissioner by scheduling work assignments, setting priorities, and delegating work accordingly
- Participate as an active member on hiring panels to keep the service adequately staffed
- Ensure that all employees comply with company policies, procedures, and ethical standards
- Attend and fully participate in all in person and virtual meetings
- Maintain consistent communication with all relevant stakeholders, responding to e-mails in a timely manner
- Complete a thorough transition process with the incoming manager that includes one on one meetings and a transition manual
- Complete other duties as assigned
- Job Requirements
- Sound analytical thinking, planning, prioritization, and execution skills
- Demonstrated time management skills
- Ability to identify measures of performance and actions needed to improve or correct performance
- Ability to supervise and motivate a team to achieve and exceed their goals
- Ability to delegate, set expectations, and monitor progress of all direct reports
- Ability to remain calm and poised in urgent situations
- Work Conditions
- Interaction with employees, management, and the public at large
- Working in an office environment
- Operation of desktop computer and peripherals
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Academic Affairs Manager in Kingston employer: Alma Mater Society
As an Academic Affairs Manager at Queen's University, you will thrive in a dynamic and supportive work environment that prioritizes student advocacy and academic excellence. The university fosters a culture of collaboration and inclusivity, offering ample opportunities for professional growth and development while ensuring a healthy work-life balance. With access to a vibrant campus community and resources dedicated to employee well-being, Queen's stands out as an exceptional employer committed to making a meaningful impact in the lives of students and staff alike.
