Guide students through academic concerns using detailed appeals knowledge, responsive communication, and professional support for the Academic Grievance Centre.
As Academic Affairs Manager, you act as a resource for the Academic Grievance Centre, AMS member societies, and students-at-large. You build a thorough understanding of academic appeals processes and regulations at Queen's. You share relevant procedures and concerns with the student body.
Key Responsibilities:
- Develop knowledge of academic regulations and appeals processes
- Respond to inquiries directed to the Centre
- Share academic procedure information with students
- Ensure student needs receive professional handling
- Maintain positive stakeholder working relationships
Requirements:
- Attention to detail and cultural sensitivity
- Effective communication and public relations skills
- Problem solving and conflict management abilities
- Strong prioritization and planning skills
- Ability to remain calm under stress
Use academic guidance, communication, and conflict management skills to help students navigate Queen's academic processes and concerns.
Academic Grievance Centre Manager in Kingston employer: Alma Mater Society
As an Academic Affairs Manager at Queen's University, you will thrive in a dynamic and supportive work environment that prioritizes student advocacy and academic excellence. The university fosters a culture of collaboration and inclusivity, offering ample opportunities for professional growth and development while ensuring a healthy work-life balance. With access to a vibrant campus community and resources dedicated to employee well-being, Queen's stands out as an exceptional employer committed to making a meaningful impact in the lives of students and staff alike.
