At a Glance
- Tasks: Support production management and ensure optimal performance of client-facing applications.
- Company: Join a dynamic tech team focused on innovation and efficiency.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Make a real impact by solving problems and improving user experiences.
- Qualifications: Experience in application support and strong problem-solving skills.
The predicted salary is between 81000 - 99000 $ per year.
Handle production management services including end-user support, systems monitoring, incident management and problem management, plant management, and event management.
Build extensive business and application knowledge required for supporting client-facing applications.
Diagnose and resolve application issues to ensure optimal performance and usability.
Identify and implement automation to reduce toil, improve efficiency and eliminate customer impact.
Provide root cause analysis with recommendations for improvements.
Configure application monitors using industry-standard monitoring tools, as well as developing customized monitoring solutions.
Interface with clients and other technology teams to provide governance and control around the production environment.
Manage / Drive outage calls and significant incidents; coordinate communications within an environment.
Act as a primary escalation/communication point between Application development teams and Business Units. Initiate, grow and shape processes, procedures and strategies to make the team more efficient.
Production Support Specialist in Québec employer: ALLTECH CONSULTING SVC INC
Join our dynamic team as a Solution Architect, where you'll thrive in a collaborative and innovative work culture that values your expertise in data-intensive application development. Located in a vibrant tech hub, we offer competitive benefits, continuous learning opportunities, and the chance to lead impactful projects that shape the future of our vulnerability management platforms. Here, your contributions are recognized, and you will have the support to grow both personally and professionally in a fast-paced environment.
Contact Details:
ALLTECH CONSULTING SVC INC Recruitment Team
