At a Glance
- Tasks: Handle complex first party injury claims and provide exceptional customer service.
- Company: Allstate, a leading home and auto insurer with a strong community focus.
- Benefits: Flexible work arrangements, RRSP matching, student loan support, and wellness allowances.
- Other info: Remote work opportunity with a commitment to diversity and inclusion.
- Why this job: Join a winning team making a meaningful impact while growing your career.
- Qualifications: Experience in claims, strong communication skills, and a desire to learn.
The predicted salary is between 90000 - 93725 $ per year.
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. Our team is growing, and we are actively looking to hire a Claims Advisor, Accident Benefits to join our Alberta team! Reporting to the Manager Casualty Claims AB, you will be accountable for handling complex first party injury claims.
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.
Role Designation: Remote
Benefits To Joining Allstate:
- Flexible Work Arrangements
- 7% employer match on contributions to our RRSP program.
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
Accountabilities:
- Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned
- Investigate, negotiate and settle accident benefits claims of moderate to high complexity by telephone, in person and/or by written correspondence
- Comply with best practices as set out in Allstate policies and procedures
- Adhere to legislative and regulatory requirements
- Ensure files are thoroughly documented
- Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
- Set and define customer service expectations
- Take ownership and accountability to solve customer problems
- Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner
- Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants
Qualifications:
- Experience within Accident Benefits, Bodily Injury, Property claims, Underwriting and Sales.
- Completion of CIP designation or desire to pursue.
- Strong time management and organizational skills as well as the ability to work in a fast-paced environment
- Strong critical thinking skills to identify strengths and weaknesses of claims
- Strong written and verbal communication skills with a commitment to providing outstanding customer service
- Ability to work independently and as part of a collaborative team environment.
All internal applicants will be considered, however, only those that meet the qualifications for the role will be contacted. Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Compensation: Expected compensation for this role ranges from $59,900.00 - $93,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Claims Advisor employer: Allstate Canada
At Allstate, we pride ourselves on fostering a collaborative and innovative work environment where employees are empowered to make a difference. As a Territory Business Leader, you will have access to extensive growth opportunities, competitive compensation, and a supportive culture that values teamwork and excellence. Located in Canada, our hybrid work model allows for flexibility while ensuring you remain connected with your colleagues and contribute to our mission of protecting families and their belongings.
