At a Glance
- Tasks: Lead a dynamic team to drive partnership success and execute growth strategies.
- Company: Join Allianz, a global leader in insurance and asset management.
- Benefits: Enjoy flexible work arrangements, health programs, and career development opportunities.
- Other info: Embrace a culture of inclusivity and continuous learning.
- Why this job: Make a real impact by shaping partnerships and enhancing customer experiences.
- Qualifications: 10+ years of leadership experience, preferably in the insurance industry.
The predicted salary is between 99000 - 121000 $ per year.
Reporting to a Senior Leadership Team member, this position will provide leadership for the assigned partnership success team. Drives strategy and execution by providing leadership to cross-functional teams in an agile work environment. Leads the development and execution of sustainable and profitable growth strategies for assigned partners through strong execution of priority initiatives. Responsible for developing, recommending, and implementing strategic and annual plans while driving profitable growth.
Key responsibilities/What you do:
- Directly manages one or more cross-functional teams that are responsible for daily delivery and business performance.
- Responsible for team specific P&Ls.
- Develops deep understanding of current and future market and customer needs.
- Builds and maintains relationships with partners, including insurance brokers, agencies, and travel advisors, acts as an escalation point, provides partner facing support, and represents the larger partnership success team.
- Attends partner calls and/or partner meetings as needed.
- Creates a partner success strategy to drive growth in new and existing partnerships.
- Oversees day-to-day operations of assigned team(s) to ensure efficiency, quality, and compliance.
- Effectively collaborates with diverse teams to achieve company objectives while fostering collaboration in a matrix organization.
- Develops and implements team processes and procedures to optimize workflows and enhance productivity.
- Monitors team and partner specific KPIs and implements corrective measures as needed.
- Drives the execution of key strategies which include building a world-class customer experience and developing compelling new products and services.
- Partners with Senior Leadership Team to identify short and long-term strategies to support the company’s objectives for growth, revenue, profit, and customer experience for assigned partners/agents.
- Identifies key metrics and drives partnership success team performance.
- Partners with functional heads to align resources to ensure effective execution in an agile environment.
Key requirements/What you bring:
- Bachelor’s degree in business or related field or combination of relevant education and work experience.
- Minimum 10 years’ experience, ideally managing people.
- Significant experience and proven success in leadership including facilitating change, working in a matrix environment, and project delivery.
- Experience working in the insurance industry; direct experience working with or within insurance brokerages, agencies, or travel advisor/travel agency distribution channels is strongly preferred.
- Excellent communication, problem solving and decision-making skills; results oriented.
- Strong comprehension of business financials and regulatory environments.
- Technical mindset, experience with Lean & Agile, exposure to CRM and collaboration tools.
Travel Requirements: Position is routinely expected to travel 5% of time.
Work Arrangement: This is a hybrid position, with a preferred location of the Cambridge, Ontario, office (expectation of regular in-office presence).
Key Benefits/What we offer:
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
Partner Success Lead in Cambridge employer: Allianz
Allianz Group is an exceptional employer that prioritizes the personal and professional development of its employees, offering a wide range of courses and targeted programs to help you thrive. Located in Cambridge, Ontario, this hybrid role fosters a collaborative work culture where inclusivity and employee well-being are paramount, ensuring a healthy work-life balance. With a commitment to empowering individuals and promoting career progression within a global environment, Allianz stands out as a place where your ambitions can flourish.
