Design ServiceNow CSM and OMT solutions remotely across Canada, combining solution architecture with order management expertise. Lead scalable delivery from design through deployment.
As a ServiceNow CSM and OMT Architect, you will design and deliver end-to-end solutions. The contract supports Customer Service Management and Telecommunications Order Management. You will translate business requirements, guide technical decisions, and coordinate stakeholders, technical teams, and integration specialists throughout implementation.
Key Responsibilities:
- Lead ServiceNow CSM and OMT solution architecture and technical design
- Deliver order management, orchestration, and fulfilment workflows
- Translate business requirements into scalable ServiceNow solutions
- Oversee OSS/BSS, CRM, and enterprise system integrations
- Support testing, deployment, and implementation activities
Requirements:
- Strong ServiceNow Solution Architect or Technical Architect experience
- Hands-on ServiceNow Telecommunications Order Management experience
- Specific OMT implementation and complex order management experience
- Strong ServiceNow Customer Service Management knowledge
- Excellent communication and stakeholder management skills
Apply ServiceNow CSM, OMT, orchestration, fulfilment, and integration expertise across a fully remote Canadian contract.
ServiceNow CSM OMT Solution Architect in Ottawa employer: Alldus
As a leading technology solutions provider in Montreal, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our commitment to professional growth is evident through ongoing training opportunities and mentorship programs, ensuring that you can advance your career while working on cutting-edge ServiceNow projects. Join us for a rewarding experience where your contributions are valued and recognized in a vibrant city known for its rich culture and diversity.
