Support Algonquin College clients as a Client Services Representative using computerized office skills and professional communication onsite at Woodroffe Campus.
Reporting to the Parking Services Manager, this part-time support position serves as a first point of contact. You will explain parking, locker, and card services while handling account updates, client technology assistance, and College policies. The position requires regular onsite work in Ottawa.
Key Responsibilities:
- Provide information about parking, lockers, cards, and service availability
- Respond to client inquiries, complaints, and emergencies
- Assist clients with online and in-person services
- Validate information and process student and staff identification cards
- Process withdrawals, transfers, refunds, and failed registrations
Requirements:
- Minimum one-year certificate in business or related studies
- Three years of practical experience in high-demand client service
- Experience in educational or equivalent service settings
- Computerized office experience in detail-oriented environments
- Experience using Microsoft Word
Apply client service, technical assistance, and administrative skills supporting Algonquin College Parking, Lockers, Coin Operations, and Card Services.
Client Services Representative Parking Services employer: Algonquin College
Algonquin College is an exceptional employer, recognized as one of Canada's Best Employers for Diversity and a Forbes Best Employer in 2026. With a strong commitment to employee growth through comprehensive benefits, flexible work arrangements, and a supportive culture that values inclusion and collaboration, this role offers a unique opportunity to shape the future of AI adoption in a dynamic educational environment. Join us to make a meaningful impact while advancing your career in a place where innovation and learning thrive.
