Pension Operations Representative in Edmonton

Use analytical skills and attention to detail as a Pension Operations Representative supporting accurate services for thousands of Albertans. Investigate issues, validate information, and resolve discrepancies.

This position supports pension administration through calculations, quality assurance reviews, and transaction verification. You will process benefit requests, monitor workflows, and maintain accurate records. The work also involves Microsoft Office, pension administration systems, and communication with members, employers, and financial institutions.

Key Responsibilities:

• Process pension benefit requests and perform required calculations
• Complete quality assurance reviews and verify benefit transactions
• Monitor batch processes while maintaining data integrity
• Update member, pensioner, and corporate records accurately
• Resolve inconsistencies across correspondence and operational information

Requirements:

• One to two years in business, finance, administrative, or customer-focused work
• Interest in numbers, calculations, and financial concepts
• Strong attention to detail and accurate work habits
• Microsoft Office experience and effective communication skills
• Ability to apply policies, procedures, and legislative requirements

Apply analytical thinking, calculations, and careful verification to pension operations serving members, pensioners, employers, and Albertans.