At a Glance
- Tasks: Provide essential clerical support in Health Information Management and assist clients with registration.
- Company: Join a dedicated health care team focused on wellness across Alberta.
- Benefits: Competitive pay, flexible shifts, and opportunities for professional growth.
- Other info: Casual/relief position with varied shifts and a supportive work environment.
- Why this job: Make a difference in patient care while gaining valuable administrative experience.
- Qualifications: Grade 12 completion, medical reception experience, and strong customer service skills.
The predicted salary is between 25 - 31 $ per hour.
Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM.
Registration of clients utilizing the provincial registration system to include the collection/verification of patient demographic information as well as validation of health care insurance.
Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/newborns in the Alberta Person Directory.
Completion of electronic documents to complete the registration process for WCB, RCMP, and/or NRA clients.
Collect and receipt payment for clients and uninsured services.
Switchboard duties including telephone queries and requests for patient information as per appropriate guidelines.
Application of identification wristbands for all clients.
Greet clients, visitors, and staff, and direct them to the appropriate areas throughout the health center in a pleasant, professional, and courteous manner.
Maintain a positive public image to patients, visitors, staff, and physicians.
Complete discrepancies in work queues in the Connect Care environment.
Ensure work area is stocked with necessary supplies and supplies are stored appropriately.
Performs other Health Information Management related duties as required.
Description
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Health Shared Services
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Health Information Management
- Primary Location: Grande Cache Community Health
- Multi-Site: Not Applicable
- Posting End Date: 04-NOV-2026
- Employee Class: Casual/Relief
- Date Available: 16-NOV-2026
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Days Off: Other
- Minimum Salary: $25.72
- Maximum Salary: $31.25
- Vehicle Requirement: Not Applicable
- Transition Company: Health Shared Services
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Health Information Management
- Primary Location: Grande Cache Community Health
- Location Details: As Per Location
- Multi-Site: Not Applicable
- Posting End Date: 04-NOV-2026
- Employee Class: Casual/Relief
- Date Available: 16-NOV-2026
- Hours per Shift: 4.5, 7.25
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Weekends
- Days Off: Other
- Minimum Salary: $25.72
- Maximum Salary: $31.25
- Vehicle Requirement: Not Applicable
Required Qualifications
Completion of Grade 12 or equivalent.
Additional Required Qualifications
Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience.
Excellent interpersonal skills.
Ability to work cooperatively and professionally with clients, nursing staff, and physicians.
Ability to prioritize and organize work in a fast-paced environment.
Ability to read, write, and communicate effectively.
Superior customer service skills.
Proven accuracy in spelling, keyboarding and attention to detail.
Minimum typing speed of 45 wpm (testing will be performed).
Proven initiative and ability to work with minimal supervision.
Preferred Qualifications
MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.
Please note
All postings close at 23:59 MT of the postingend date indicated.
Security Screening
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work.
Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy Communities. Together.
We're passionate about what we do.
Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it's about putting patients' and families' experiences, priorities and trust first.
We are an equal opportunity employer.
AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
Create and manage profiles for future opportunities.
Administrative Support III in Grande Prairie employer: Alberta Health Services
Alberta Health Services is an exceptional employer that prioritizes patient care and quality improvement, making it a rewarding place for professionals in the healthcare sector. With a strong commitment to employee development, collaborative work culture, and a focus on meaningful impact, this role offers unique opportunities to lead initiatives that enhance patient relations across the province. Located in Alberta, employees benefit from a supportive environment that values innovation and continuous learning.
