Lead critical business applications at Alberta Blue Cross using IT operations management, coaching, and strategic resource planning. Flexible home and office work is available. As Team Manager, you will lead System Analysts responsible for maintaining and continuously improving business systems and processes. This IT leadership role combines operational oversight with mentorship, performance management, change management, and stakeholder collaboration. You will support service delivery excellence across business services. Key Responsibilities:
Manage operations for critical business applications and services Coach, mentor, recruit, and develop System Analysts Prepare resource plans and allocate operational and project work Lead change initiatives, pilots, and proof of concepts Monitor improvement outcomes and adjust initiatives accordingly Requirements:
University degree, diploma, or technical institute diploma Minimum five years leading IT teams providing technical services Understanding of the System Development Life Cycle Planning, organization, prioritization, analytical, and problem-solving skills Strong communication skills and commitment to customer support Apply IT operations leadership, System Development Life Cycle knowledge, and coaching skills to advance Alberta Blue Cross services.
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IT Operations Team Manager in Edmonton employer: Alberta Blue Cross
Alberta Blue Cross is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive meaningful change in the healthcare sector. With a strong focus on professional development and growth opportunities, the company supports its team members in achieving their career aspirations while enjoying a healthy work-life balance in the vibrant province of Alberta. Join us to be part of a mission-driven organization that values integrity, teamwork, and excellence.
