At a Glance
- Tasks: Lead CRM adoption and enhance customer insights across various teams.
- Company: Alberta Blue Cross, a leader in health benefits and customer service.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Join a supportive team focused on innovation and collaboration.
- Why this job: Make a real impact by driving CRM excellence and improving customer experiences.
- Qualifications: Experience in CRM systems and strong coaching skills.
The predicted salary is between 104409 - 127611 $ per year.
Alberta Blue Cross is seeking a CRM Practice & Enablement Lead to drive adoption, data quality and 360-degree customer insights across Sales, Service, Marketing and other lines of business.
This role partners with technology and business teams to establish consistent CRM standards and processes.
You will coach teams, translate data insights into actionable improvements and support learning initiatives to embed CRM into everyday work.
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CRM Enablement Lead: Adoption & Customer Insights in Edmonton employer: Alberta Blue Cross
Alberta Blue Cross is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive meaningful change in the healthcare sector. With a strong focus on professional development and growth opportunities, the company supports its team members in achieving their career aspirations while enjoying a healthy work-life balance in the vibrant province of Alberta. Join us to be part of a mission-driven organization that values integrity, teamwork, and excellence.
