At a Glance
- Tasks: Provide expert consultancy in security integration and enhance client engagement.
- Company: Join Akamai, a leader in internet security solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and client success.
- Why this job: Make a real impact by driving customer satisfaction with your security expertise.
- Qualifications: 8 years in IT, strong web security knowledge, and excellent client management skills.
The predicted salary is between 108000 - 132000 $ per year.
Elevate your career as a Senior Security Consultant at Akamai, providing expert consultancy in security integration and customer support.
Lead your clientele in effective Internet strategies and solutions.
As a senior member of the Professional Services team, you will blend talent in customer management with technical proficiency.
This role demands commitment to client success, with responsibilities that include acting as the main security point of contact.
Your expertise will enhance service delivery and improve client engagement across multiple platforms.
Key
Responsibilities
- Serve as primary contact for customer inquiries and integrated account team
- Collaborate with business units to ensure service quality and efficiency
- Identify service enhancements and resolve potential issues proactively
- Communicate effectively with customers and partners on deliverables
Requirements
- 8 years of experience in IT and customer-facing roles
- Bachelor's degree in Computer Science or related field
- Strong knowledge of web security and network technologies
- Proven ability to build trust and influence clients
- Experienced in managing multiple technical projects simultaneously
Utilize your expertise in security and consultancy to drive customer satisfaction at Akamai. #J-18808-Ljbffr
Senior Security Consultant employer: Akamai
Akamai is an exceptional employer that prioritizes innovation and employee well-being, offering a flexible work environment that adapts to individual needs. With a strong focus on professional growth, employees have access to industry-leading benefits, including comprehensive healthcare and wellness programs, as well as opportunities for mentorship and leadership development. Located in Ottawa, Akamai fosters a collaborative culture where your contributions directly impact the future of cloud technology, making it a rewarding place to advance your career.